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Chapters 9-12

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Question
Answer
All of the following correspond to actions you should take as a manager while "conducting the interview" except:   show
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The organizational process ____.   show
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Functional departmentalization ____.   show
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show customer  
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show performance appraisal  
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____ is the process of solving problems by consistently applying the same rules, procedures, and processes.   show
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Job specialization can result in ____.   show
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show tasks require multiple perspectives  
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show job rotation  
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A(an)_____ is a procedure used to verify the truthfulness and accuracy of information from applicants?   show
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The major drawback to the use of virtual teams is ____.   show
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show team diversity  
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show 360-degree feedback  
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In order to achieve diversity, organizations must have variety among their employees and their ____.   show
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show both a and c  
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show disposition  
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The purposeful steps taken by an organization to create employment opportunities for minorities and women is called ____.   show
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show glass ceiling  
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_______ consists of differences that are immediately observable, typically unchangeable, and easy to measure.   show
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show mentors  
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Atlanta Rent-A-Car refused to hire two females allegedly because they were wearing Muslim attire. What federal agency filed charges as a result of this episode?   show
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show How things get done?  
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To make sure that people with disabilities have the same opportunities as everyone else, organizations can ____.   show
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____ is the relatively stable set of behaviors, attitudes, and emotions displayed over time that makes people different from each other.   show
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The Chain of Command is the _______ line of authority that clarifies who reports to whom throughout the organization.   show
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show Extraversion  
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Created by: BeccaLeigh756