Ops Test Bank
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | TRUE
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| In Operations and Supply Chain Management, material flow precedes (comes before) information flow. | show 🗑
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| show | FALSE
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| A Weighted Moving Average Forecast for a product had a Mean Absolute DEviation (MAD) of 25. An Exponential Smoothing Forecast for the same product had a MAD of 30. Given this data, we know that the Exponential Smoothing Forecast was more accurate. | show 🗑
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| Sales & Operations Planning (SOP) manages aggregate independent demand. | show 🗑
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| show | TRUE
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| Forward buying in response to a marketing promotional campaign can cause the Bullwhip Effect. | show 🗑
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| show | FALSE
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| show | FALSE
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| For a location decision, labor productivity may be important, but low wage rates are more important. | show 🗑
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| A service system with high customer contact is easier to control than a service system with low customer contact (invisible tasks). | show 🗑
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| show | TRUE
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| show | FALSE
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| show | TRUE
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| The critical path of a project is the longest path through the network and the shortest time in which the project may be completed. | show 🗑
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| A project milestone is defined as a group of related activities that produce a deliverable. | show 🗑
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| An operational goal of Total Quality Management is the careful design of the product or service. | show 🗑
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| Producing high-quality products or service conflicts with the strategic objectives of low cost and fast delivery. | show 🗑
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| Variation in production systems that is caused by factors that can be clearly identified and possible even managed is called common variation. | show 🗑
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| Lean production uses a Push system of inventory replenishment. | show 🗑
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| Quality at the Source implied that factory workers will perform some of the inspections and maintenance activities required to control quality. | show 🗑
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| Product (material) in storage is considered Waste in Lean Supply Chains. | show 🗑
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| All the following are competitive dimensions of Operations and Supply Chain Management (OSCM) strategy and customer value EXCEPT ____. | show 🗑
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| Which of the following is a quantitative forecasting method? | show 🗑
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| The ability to rapidly and inexpensively switch production from one product to another enable what are sometimes referred to as | show 🗑
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| A local restaurant has a Service Capacity Utilization of 76%. In which Zone of Service would this restaurant be classified? | show 🗑
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| All of the following Planning process manage independent demand EXCEPT | show 🗑
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| The ______, that lists the materials needed to produce one unit of finished product is a key input to Material Requirements Planning process. | show 🗑
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| A firm fills its customer’s orders from finished goods inventory. It is a | show 🗑
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| show | Holding Cost
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| A supplier visits Home Depot every Monday morning and puts new stock on shelves for sale to customers. What Inventory control system is Home Depot using to manage the supply of this material? | show 🗑
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| In logistics-system design matrix, volume, cost, and speed of delivery are three variables (assume three levels low, moderate, or high) used to describe attributes of transportation modes. Barge transportation along our rivers is associated with | show 🗑
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| show | Services are Tangible
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| show | Line of visibility
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| show | Poke-Yoke
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| show | Crashing shortens the project by assigning more resources to critical tasks
To crash a project, costs are increased on critical activities to reduce their duration
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| show | Earned Value Management Chart
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| show | Matrix Project
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| show | External Failure
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| Which phase of the Six Sigma DMAIC methodology narrows the pool of possible factors down to the vital, or critical few? | show 🗑
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| show | Value stream mapping
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| show | Kanban
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| All of the following are considered Waste in Lean Supply Chains EXCEPT ____? | show 🗑
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| With which of the following should we use an X-bar chart based on sample means to monitor process quality? | show 🗑
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| Productivity is the ratio of outputs to inputs. In a multifactor productivity measure, the numerator of the ratio would include more than one factor. | show 🗑
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| The Fixed-Quantity Period model is an appropriate approach for planning expensive raw materials used in production. | show 🗑
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| show | FALSE
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| Typically forecasts of individual products are less accurate than aggregate forecasts of product families. | show 🗑
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| show | FALSE
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| All luxury sedans are said to be of “higher quality” than lower-priced subcompact automobiles. | show 🗑
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| show | FALSE
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| In a multifactor measure of productivity the numerator of the ratio would include all resources used for all inputs | show 🗑
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| show | TRUE
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| show | TRUE
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| The critical path in a CPM analysis is found by locating the activities with large slack times | show 🗑
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| Assembling-to-order means moving the customer order decoupling point from finished goods to components | show 🗑
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| Costs incurred in hiring, training, and laying off personnel are considered relevant aggregate operations planning costs | show 🗑
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| show | TRUE
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| show | FALSE
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| In inventory models, high holding costs tend to favor low inventory levels and frequent replenishment | show 🗑
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| show | FALSE
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| A firm that controls most of the activities in its supply chain is said to be vertically integrated | show 🗑
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| Compared to service capacity, manufacturing capacity is | show 🗑
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| Which of the following is an input file necessary to run an MRP system | show 🗑
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| show | ABC classification
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| show | Design
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| Which of the following is a cost of quality classification? | show 🗑
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| show | Reduce setup/change over time
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| show | Selecting
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| show | Cost, quality, delivery speed, delivery reliability, flexibility
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| show | The most recent forecast
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| Which of the following can be used to guide the design of service systems? | show 🗑
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| show | Backordering costs
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| Which of the following is not a lot sizing technique used in MRP systems? | show 🗑
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| show | Analyze
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| Which of the following is not an analytical tool used in six-sigma quality improvement programs? | show 🗑
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| Which of the following is not included as an inventory holding cost? | show 🗑
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| show | Kanban production control system
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| The Toyota Production System identified which of the following types of waste to be eliminated? | show 🗑
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| The effect of the lack of synchronization among supply chain members is referred to as which of the following? | show 🗑
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| Ownership costs incurred after the initial purchase and associated with the ongoing use of the product or material | show 🗑
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| Which of the following is a plant location methodology for locating a facility based on distances and volumes of goods? | show 🗑
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| show | Location clustering near high customer traffic flows
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| show | Outputs/Inputs
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| show | FALSE
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| show | TRUE
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| A rate fence is a person who books airline seats at low rates far in advance and sells the seats at a profit later. | show 🗑
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| show | TRUE
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| The fixed-order quantity inventory model favors less expensive items because average inventory is lower. | show 🗑
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| show | Historical Cost
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| show | TRUE
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| show | Difference between highest and lowest value in the sample (RANGE)
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| show | TRUE
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| show | TRUE
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| show | A philosophy of waste elimination
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| show | Inadequate worker motivation
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| show | Design for work flow balance
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| In a lean production system we expect to see which of the following | show 🗑
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| show | FALSE
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| show | TRUE
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| show | TRUE
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| show | TRUE
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| In the service-system design matrix, a mail contact service encounter is expected to have | show 🗑
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| show | FALSE
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| A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category | show 🗑
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| The three main inputs to MRP system are the Bill of Materials, the master schedule, and the inventory records file | show 🗑
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| show |
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Created by:
MichaelCocozza