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chapter 6

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human resource management   the management function concerned with getting, training, motivating, and keeping competent employees  
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affirmative action programs   programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups  
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work councils   groups of nominated of elected employees who must be consulted when management makes decisions involving personnel  
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board representatives   employees who sit on a company's board of directors and represent the interest of employees  
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employment planning   the process by which managers ensure they have the right numbers and kinds of people in the right places at the right time  
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human resource inventory   a report listing important information about employees such as name, education, training, skills, languages spoken, and so forth  
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job analysis   an assessment that defines jobs and the behaviors necessary to perform them  
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job description   a written statement that describes a job  
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job specification   a written statement of the minimum qualifications that a person must possess to perform a given job successfully  
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recruitment   locating, identifying, and attracting capable applicants  
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selection process   screening job applicants to ensure that the most appropriate candiates are hired  
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reliability   the degree to which a selection device measures the same thing consistently  
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validity   the proven relationship between a selection device and some relevant criterion  
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performance-simulation tests   selection devices based on actual job behaviors  
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realistic job preview   a preview of a job that provides both positive and negative information about the job and the company  
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orientation   introducing a new employee to the job and the organization  
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employee training   a learning experience that seeks a relatively permanent change in employees by improving their ability to perform on the job  
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performance management system   a system that establishes performance standards that are used to evaluate employee performance  
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360-degree appraisal   an appraisal device that seeks feedback from a variety of sources for the person being rated  
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discipline   actions taken by a manager to enforce an organization's standards and regulations  
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compensation administration   the process determination cost-effective pay structure that will attract and retain employees provide an incentive for them to work hard, and ensure that pay levels will be perrecived as fair  
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skill-based pay   a pay system that rewards employees for the employees for the job skills they demonstrate  
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variable pay   a pay system in which an individual's compensation is contingent in performance  
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employee benefits   nonfinancial rewards designed to enrich employees' lives  
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downsizing   the planned elimination of jobs in an organization  
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layoff-survivor sickness   a set of attitudes, perceptions, and behaviors of employees who survive layoffs  
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sexual harassment   any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment, performance, or work enviroment  
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workplace spirituality   a spiritual culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community  
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