software final part2
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | A
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| The HP Scanjet 3970 is a type of ____ scanner. A. sheet-fed B. flat-bed C. portable D. single-sheet | show 🗑
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| show | D
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| Because a network printer has no OS installed, the printer’s NIC contains all the firmware needed to communicate over the network. | show 🗑
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| show | Control Panel, Administrative Tools, Event Viewer. click System.
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| To share a local printer using Windows, ____ must be installed. A. PostScript B. Client for Microsoft Networks C. Remote Assistance D. File and Printer Sharing | show 🗑
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| show | C
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| show | D
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| A GDI printer needs more firmware and memory than a PCL or PostScript printer. | show 🗑
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| show | USB port, parallel port, serial port, wireless connection, etc.
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| How do you disable printer spooling? | show 🗑
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| What should be remembered when using a hot-pluggable port? | show 🗑
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| How do wireless printers indicate when a wireless connection is active? | show 🗑
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| When you use the Windows 2000/XP default settings, user accounts in the Everyone group are assigned the ____ level. | show 🗑
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| show | B
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| show | removing and reinstalling the printer driver
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| How do you delete all the files in the print spool? | show 🗑
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| show | prints some text, some graphics, and some information about the printer.
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| For Windows XP, by default, the Printers and Faxes window shows on the ____ menu. | show 🗑
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| show | USB
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| show | dot matrix
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| show | B
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| If a printer is giving you problems or you want to upgrade the printer ____ to add new functionality, search the printer manufacturer's Web site for the latest ____ for your printer and operating system. | show 🗑
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| show | Ethernet
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| show | False
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| show | False
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| When a scanner gives problems, you can reprogram the software. | show 🗑
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| When someone purchases software from a software vendor, that person has purchased a(n) ____ for the software. | show 🗑
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| Passing the ____________________ exam validates entry-level skills in any PC repair job. | show 🗑
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| show | B
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| show | A+ Certification
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| show | hard-disk loading
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| The ____ exam grants you the IT Technician designation. A. A+ 220-601 B. A+ 220-602 C. A+ 220-603 D. A+ 220-604 | show 🗑
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| show | end-user licensing
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| show | depot
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| When a customer calls asking for support, what are the first few things that you should do at the beginning of the service call? | show 🗑
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| ______________________________ sponsors the A+ Certification Program and manages the exams. | show 🗑
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| Another job title for a help-desk technician is a(n) ____. | show 🗑
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| show | use technical language in a way that conveys you expect the customer to understand you
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| What are some of the warning signs that software purchased from a vendor is pirated? | show 🗑
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| show | C
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| show | escalating
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| show | face the risk of corrupted files, virus-infected disks, inadequate documentation, and lack of technical support and upgrades as well as the legal penalties
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| If you spend many hours on the phone at a help desk, use a(n) ____ instead of a regular phone to reduce strain on your ears and neck. | show 🗑
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| By purchasing a(n) ____, a company can obtain the right to use multiple copies of software, which is a popular way for companies to provide software to employees. | show 🗑
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| One popular trade show is ____ by CMP Media, where you can view the latest technology, hear industry leaders speak, and network with vast numbers of organizations and people. | show 🗑
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| show | C
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| show | C
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| The Federal Copyright Act of ____ was designed in part to protect software copyrights by requiring that only legally obtained copies of software be used. | show 🗑
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| Many expert systems are "intelligent," meaning the system will record your input and use it in subsequent sessions to select more questions to ask and approaches to try. | show 🗑
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| Vendors might sometimes sell counterfeit software by installing unauthorized software on computers for sale. This practice is called hard-disk pirating. | show 🗑
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
darkskye