software final part2
Help!
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| show | A
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| The HP Scanjet 3970 is a type of ____ scanner. A. sheet-fed B. flat-bed C. portable D. single-sheet | show 🗑
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| show | D
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| show | True
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| show | Control Panel, Administrative Tools, Event Viewer. click System.
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| show | D
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| The ____ component of Windows draws and formats the page and then sends the almost-ready-to-print page to the printer in bitmap form. A. SQL B. PostScript C. GDI D. PCL | show 🗑
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| ____ is a printer language that was developed by Hewlett-Packard but is considered a de facto standard in the printing industry. A. SQL B. PostScript C. JavaScript D. PCL | show 🗑
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| A GDI printer needs more firmware and memory than a PCL or PostScript printer. | show 🗑
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| show | USB port, parallel port, serial port, wireless connection, etc.
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| How do you disable printer spooling? | show 🗑
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| What should be remembered when using a hot-pluggable port? | show 🗑
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| show | Most wireless printers have a status light that stays lit when a wireless connection is active.
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| When you use the Windows 2000/XP default settings, user accounts in the Everyone group are assigned the ____ level. | show 🗑
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| show | B
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| show | removing and reinstalling the printer driver
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| How do you delete all the files in the print spool? | show 🗑
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| What is generally printed in a printer test page? | show 🗑
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| For Windows XP, by default, the Printers and Faxes window shows on the ____ menu. | show 🗑
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| show | USB
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| show | dot matrix
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| If a PC cannot communicate with a network printer connected directly to the network, try installing a second network protocol that the network printer supports, such as ____. A. GDI B. IPX/SPX C. POP3 D. SNMP | show 🗑
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| show | drivers
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| There are network printers with ____ ports that can connect the printer directly to the network. A. Centronics B. Ethernet C. MAC D. NIC | show 🗑
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| show | False
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| show | False
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| When a scanner gives problems, you can reprogram the software. | show 🗑
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| When someone purchases software from a software vendor, that person has purchased a(n) ____ for the software. | show 🗑
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| show | A+ Essentials
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| show | B
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| show | A+ Certification
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| Vendors might sometimes sell counterfeit software by installing unauthorized software on computers for sale. This practice is called ____. | show 🗑
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| The ____ exam grants you the IT Technician designation. A. A+ 220-601 B. A+ 220-602 C. A+ 220-603 D. A+ 220-604 | show 🗑
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| When you install software, one step in the installation is to agree to the ________ agreement. | show 🗑
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| show | depot
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| show | identify yourself and your organization, ask for and write down the name and phone number of the customer, determine whether the customer has a license number or warranty to determine need of payment, open conversation towards problem
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| ______________________________ sponsors the A+ Certification Program and manages the exams. | show 🗑
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| Another job title for a help-desk technician is a(n) ____. | show 🗑
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| If your customer is overly confident about his or her computer knowledge, you should ____. | show 🗑
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| What are some of the warning signs that software purchased from a vendor is pirated? | show 🗑
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| A ____ technician works on-site, closely interacting with users, and is responsible for ongoing PC maintenance. A. PC service B. bench C. PC support D. help-desk | show 🗑
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| When you cannot solve a problem, sending the problem to those higher in the support chain is known as ____ the problem. | show 🗑
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| What are some of the risks that purchasers of counterfeit or copied software face? | show 🗑
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| If you spend many hours on the phone at a help desk, use a(n) ____ instead of a regular phone to reduce strain on your ears and neck. | show 🗑
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| By purchasing a(n) ____, a company can obtain the right to use multiple copies of software, which is a popular way for companies to provide software to employees. | show 🗑
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| show | Interop
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| show | C
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| show | C
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| show | B
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| show | true
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| show | False
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
darkskye