Emotions: Feeling, Thinking, and Communication
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| What is Emotional Intelligence? | show 🗑
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| What are the components to label feelings? | show 🗑
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| show | - Bodily changes: accompany strong emotions and intense conflict.
-Flooding impedes problem solving
-internal clues
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| show | -Blushing, facial expression, voice tone, etc.
-Usually ambiguous.
-May "cause" emotions
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| What are the two factors of Cognitive Interpretation that label feelings? | show 🗑
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| show | Rethinking the meaning of emotionally charged events in ways that alter their emotional impact.
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| What are the functions of verbal expression to label feelings? | show 🗑
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| show | Basic emotions such as anger, joy, fear, and sadness.
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| What's the factor of primary emotions? | show 🗑
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| What's the mixed emotions? | show 🗑
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| show | Intense and mild emotions.
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| show | -lead to social/emotional problems.
-emotional coaching is more helpful than emotion dismissing.
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| What influence emotional expression? | show 🗑
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| show | trait and type influences affect emotional expression.
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| How does culture influence emotion? | show 🗑
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| show | -the best predictor of the ability to detect and interpret emotional expressions
-Women more "attuned", "accurate in remembering", and "intense" across all cultures.
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| show | -express feelings of vulnerability
-express positive emotions and strengths
-sensitivity to emotions of others
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| show | -sex of other person
-relationship of other person
-power between the two parties
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| How does social conventions influence emotional expression | show 🗑
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| show | the notion that managing and even suppressing emotions is both appropriate and necessary
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| How does fear of self-disclosure influence emotional expression | show 🗑
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| What is emotional contagion | show 🗑
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| What's the benefits of expressing emotions constructively | show 🗑
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| What's the problem of under/over expression | show 🗑
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| show | -recognize feelings
-recognize the difference between feeling, talking and acting
-expand emotional vocabulary
-express multiple feelings
-consider when and where to express
-accept responsibility
-be mindful of the communication channel
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| What are the two types of emotions determined by functions? how they be different from | show 🗑
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| What is facilitative emotions | show 🗑
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| show | emotions that prevent a person from functioning effectively
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| show | dwelling persistently on negative thoughts that, in turn, intensify negative feeling
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| What are the sources of debilitative emotions | show 🗑
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| what is self-talk | show 🗑
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| show | perfection; approval; shoulds; overgeneralization; causation; helplessness; catastrophic expectations
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| what is fallacies | show 🗑
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| What is fallacy of perfection | show 🗑
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| what is fallacy of approval | show 🗑
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| what is fallacy of shoulds | show 🗑
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| what is fallacy of overgeneralization | show 🗑
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| what is fallacy of helplessness | show 🗑
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| show | the irrational belief that the worst possible outcome will probably occur
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| show | -monitor your emotional reactions;
-note the activating events
-record your self-talk
-reappraise your irrational beliefs (determine the fallacy; replacing with constructive thinking; talk to others)
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| employers are looking for employees who: | show 🗑
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