| Question | Answer |
| It is natural for a human to commit errors.
True
False | True |
| If the intention is not appropriate, then, it is called as ___________________.
None of the given
Slips
Mistake
Failure | Mistake |
| In HCI, we consider all humans to have the same capabilities.
True
False | False |
| Pushing a door instead of pulling it is an example of ______________.
Data-driven errors
Description errors
Mode errors
Capture errors | Capture errors |
| Washing your hands using lotion instead of a soap is an example of ________________.
Mode errors
Description errors
Data-driven errors
Capture errors | Description errors |
| Description errors happen when you execute a correct action on a wrong object.
True
False | True |
| Joy is the opposite of _______.
Sadness
Anger
Joy
Trust | Sadness |
| According to Plutchik’s when of emotions, _______________ is a combination of Love and Trust.
Love
Optimism
Submission
Disapproval | Submission |
| Hypothetical constructs mean that primary emotions are idealized states.
True
False | True |
| According to Don Norman, human forms connections with objects in 3 different levels.
True
False | True |
| The 10 principles of a good design are presented by designer ____________.
Robert Plutchik
Allen Newell
Dieter Rams
Sherine Kazim | Dieter Rams |
| The 10 principles of a good design are presented by Dieter Rams.
True
False | True |
| Because of our limitations, we encounter errors.
True
False | True |
| It is natural for a human to commit errors.
True
False | True |
| Vigilance is the intense version of interest.
True
False | True |
| With the 8 basic emotions, Plutchik developed 10 postulates in which the evolutionary theory of emotions is based.
True
False | True |
| According to Robert Plutchik, we have ______ basic emotions.
7
5
8
4 | 8 |
| The three levels of emotional processing are presented by _____________ in his book entitled Emotional Design.
Sherine Kazim
Allen Newell
Donald Norman
Jakob Nielsen | Donald Norman |
| The behavioral level of design gives you fulfillment in using the product.
True
False | True |
| Thinking using a product in future means that this level has been achieved.
Emotional Design Scale
Visceral
Behavioral
Reflective | Reflective |
| User’s ability to detect errors is reliable because humans are said to be accurate and precise all the time.
True
False | False |
| We can say that mistakes are made by people because they haven't learned or been taught to use or do something properly.
Maybe
Yes
No
Sometimes | Yes |
| It is same as data-driven errors but more internally.
Loss-of-activation errors
Association-activation errors
Mode errors
Data-driven errors | Association-activation errors |
| The basic emotions can create many different degrees of emotions.
True
False | True |
| According to Don Norman, human forms connections with objects in 3 different levels.
True
False | True |
| An emotional design scale is used to communicate feedback to improve a design.
True
False | True |
| The statement “I found that the product is troublesome to use. “ is under the reflective level of emotional processing.
True
False | False |
| If the action is not what was intended, then, this is a ________________.
Slips
None of the given
Mistake
Failure | Slips |
| Addressing your teacher as your parents is an example of _________________.
Mode errors
Loss-of-activation errors
Association-activation errors
Data-driven errors | Mode errors |
| You were in the counter getting your item after paying them, you were waiting for the receipt while it was already handed to you with your change. In this situation, what type of error occurred?
Capture errors
Association-activation errors | Capture errors |
| Grief is the intense version of pensiveness.
True
False | True |
| People find it hard to disagree with things that they believe is true, but is wrong in reality.
True
False | True |
| Clicking the maximize button instead of the close button is an example of _______________.
Capture errors
Mode errors
Description errors
Data-driven errors | Description errors |
| Washing your hands using lotion instead of a soap is an example of ________________.
Description errors
Capture errors
Mode errors
Data-driven errors | Description errors |
| Naming a file with its recipient and not its subject is an example under what type or error.
Association-activation errors
Mode errors
Description errors
Loss-of-activation errors | Association-activation errors |
| Awe is the result of __________ and ________.
i. Fear
ii. Surprise
iii. Sadness
iv. Joy
i and ii
ii and iii
i and iv
ii and iv | i and ii |
| With the 8 basic emotions, Plutchik developed 10 postulates in which the evolutionary theory of emotions is based.
True
False | True |
| It states that even though there are several types of emotions present in different species, there exists a common element, that is identifiable.
Combinations
Survival Issues
Evolutionary History
Prototype Patterns | Evolutionary History |
| We can relate the three levels of design to Abraham Maslow’s Hierarchy of Needs.
True
False | True |
| Thinking using a product in future means that this level has been achieved.
Reflective
Behavioral
Visceral
Emotional Design Scale | Reflective |
| A visceral level of design creates a personal connection with the product or object.
True
False | True |
| Capabilities involve two sets, average capability and disabilities.
True
False | True |
| People agree to what they expect and what they see even not seeing the whole.
Overlap of model and world
Partial explanation
Ability to detect errors
Relevance bias | Partial explanation |
| People find it hard to disagree with things that they believe is true, but is wrong in reality.
True
False | True |
| Naming a file with its recipient and not its subject is an example under what type or error.
Loss-of-activation errors
Description errors
Mode errors
Association-activation errors | Association-activation Error |
| Forgetting that you already wearing your ID and still looking for it is an example of data-driven errors.
True
False | False |
| Forgetting your password is an example of mode errors.
True
False | False |
| Fear is the opposite of _______.
Joy
Anger
Sadness
Trust | Anger |
| According to Robert Plutchik, we have ______ basic emotions.
4
8
7
5 | 8 |
| According to Robert Plutchik, emotions are adaptive and have evolved over time.
True
False | True |
| The statement “I found that the product is troublesome to use. “ is under the visceral level of emotional processing.
True
False | False |
| The 10 principles of a good design are presented by Dieter Rams.
True
False | True |
| The first impression about an object or product is formed at this level.
Visceral
Reflective
Emotional Design Scale
Behavioral | Visceral |
| You heard rumors that your classmate cheated on one of his/her exams. Knowing your friend for a long time, you believed that he/she will never do that. This mental model of seeking information.
Partial explanation
Relevance bias | Relevance bias |
| If the intention is not appropriate, then, it is called as ___________________.
None of the given
Slips
Mistake
Failure | Mistake |
| While you are taking down notes in your class, your classmate suddenly talked to you, you unexpectedly wrote what he said instead of what was on the board. In this situation, you encountered what type of error?
Data-driven errors
Mode errors | Data-driven errors |
| Attaching a recent file you opened instead of the file you need to send is an example of _________________.
Description errors
Association-activation errors
Loss-of-activation errors
Mode errors | Associative-activation errors |
| Forgetting that you already wearing your ID and still looking for it is an example of data-driven errors.
True
False | False |
| Customers having a bad experience with a product or service will make them ____________________.
give good reviews
entertain the product
avoid the product
try again the product | avoid the product |
| Basic emotions or primary emotions exist and can be identified.
True
False | True |
| Primary emotion has its polar opposite.
True
False | True |
| The joy of use is attained in this level of design.
Emotional Design Scale
Reflective
Visceral
Behavioral | Behavioral |
| The first impression about an object or product is formed at this level.
Behavioral
Reflective
Emotional Design Scale
Visceral | Visceral |
| A reflective level of design creates a personal connection with the product or object.
True
False | True |
| It states that people have their own model of the real world with different factors.
Overlap of model and world
Ability to detect errors
Relevance bias
Partial explanation | Overlap of model and world |
| It is not a duty for HCI researcher to design for errors.
True
False | False |
| Typing your password when you are still in the username field when logging in is an example of ___________________.
Association-activation errors
Mode errors
Capture errors
Loss-of-activation errors | Association-activation errors |
| The basic emotions can create many different degrees of emotions.
True
False | True |
| According to Robert Plutchik, emotions are adaptive and have evolved over time.
True
False | True |
| A visceral level of design creates a personal connection with the product or object.
True
False | True |
| The statement “I found that the product is troublesome to use. “ is under the behavioral level of emotional processing.
True
False | True |
| A Good Design makes a product understandable can be mapped in what level of emotional processing.
Visceral
Behavioral
Reflective
Emotional Design Scale | Behavioral |