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M3 - CCS0005
HUMAN COMPUTER INTERACTION
| Question | Answer |
|---|---|
| Mistakes are made if the action is not what was intended. (T/F) | FALSE, slips |
| Completing a certain scenario based on a limited knowledge exhibits _________________. | PARTIAL EXPLANATION |
| Mistakes are also called as non-cognitive errors. (T/F) | FALSE |
| Addressing your teacher as your parents is an example of _________________. | ASSOCIATION-ACTIVATION ERRORS |
| Doing a certain task frequently might lead you to this kind of error. | CAPTURE ERRORS |
| Attaching a recent file you opened instead of the file you need to send is an example of _________________. | ASSOCIATION-ACTIVATION ERRORS |
| Joy is the opposite of _______. | SADNESS |
| Every emotion does not have similarity with each other, they are all distinct from each other. (T/F) | TRUE |
| This postulate states that emotions are made as a result of evolution. | EVOLUTIONARY HISTORY |
| The statement “I found that the product is troublesome to use. “ is under the reflective level of emotional processing. (T/F) | FALSE, behavioral |
| Choosing a product based on its physical appearance is an example of what level of emotional processing. | VISCERAL |
| According to Don Norman, human forms connections with objects in 3 different levels. (T/F) | TRUE |
| People find it hard to disagree with things that they believe is true, but is wrong in reality. (T/F) | TRUE |
| It is not a duty for HCI researcher to design for errors. (T/F) | FALSE |
| Slips are also called as non-cognitive errors. (T/F) | TRUE |
| It is an unintentional error regarded as revealing subconscious feelings. | FEUDAL SLIPS |
| It is also known as the error automatically. | CAPTURE ERRORS |
| Naming a file with its recipient and not its subject is an example under what type or error. | ASSOCIATION-ACTIVATION ERRORS |
| The color in the wheel of emotions indicates the intensity of the emotion. The darker the shade, the more intense the emotion. (T/F) | TRUE |
| He introduced the wheel of motions. | ROBERT PLUTCHIK |
| Basic emotions or primary emotions exist and can be identified. (T/F) | TRUE |
| The joy of use is attained in this level of design. | BEHAVIORAL |
| The 10 principles of a good design are presented by designer ____________. | DIETER RAMS |
| Stress and fatigue are some examples of human limitations. (T/F) | TRUE |
| Capabilities involve two sets, average capability and disabilities. (T/F) | TRUE |
| It is triggered by the arrival of sensory data which unconsciously interferes with the data processing. | DATA-DRIVEN ERRORS |
| Forgetting that you already wearing your ID and still looking for it is an example of data-driven errors. (T/F) | FALSE, loss of activation |
| Using Plutchik's wheel of emotions below, determine the highest degree of annoyance. Answer in lowercase only. | RAGE |
| Primary emotion has its polar opposite. (T/F) | TRUE |
| The emotions a product elicits can strongly influence users’ perceptions of it. (T/F) | TRUE |
| A Good Design makes a product understandable can be mapped in what level of emotional processing. | BEHAVIORAL |
| An emotional design scale is used to communicate feedback to improve a design. (T/F) | TRUE |
| In HCI, we consider all humans to have the same capabilities. (T/F) | FALSE |
| User’s ability to detect errors is reliable because humans are said to be accurate and precise all the time. (T/F) | FALSE |
| If the intention is not appropriate, then, it is called as ___________________. | MISTAKE |
| Let us say you buy a something from a store, you were in the counter getting your item after paying them, you were waiting for the receipt while it was already handed to you with your change. In this situation, what type of error occurred? | LOSS OF ACTIVATION |
| Forgetting that you already wearing your ID and still looking for it is an example of loss-of-activation errors. (T/F) | TRUE |
| It is an error where the user perceives that the system is in a certain state or mode but it is not. | MODE ERRORS |
| Emotions evolve over time in order to increase the chances of survival in the environment. | SURVIVAL ISSUES |
| The basic emotions can create many different degrees of emotions. (T/F) | TRUE |
| According to ________, we have 8 basic emotions. | ROBERT PLUTCHIK |
| The emotional design aims to create enduring, delightful, and engaging product experiences. (T/F) | TRUE |
| We can relate the three levels of design to Abraham Maslow’s Hierarchy of Needs. (T/F) | TRUE |
| In this level, the functions of a product are revealed to the user. | BEHAVIORAL |
| Because of our limitations, we encounter errors. (T/F) | TRUE |
| Mistakes are made if the intention is not appropriate. (T/F) | TRUE |
| Typing your password when you are still in the username field when logging in is an example of ___________________. | MODE ERRORS |
| This type of error happens when a user is interacting with an interface. | MODE ERRORS |
| Awe is the result of __________ and ________. | SURPRISE AND FEAR |
| According to Plutchik’s when of emotions, _______________ is a combination of Love and Trust. | LOVE, joy and trust dapat |
| To evaluate how a user is engage with the product, we can use ______________. | EMOTIONAL DESIGN SCALE |
| A visceral level of design creates a personal connection with the product or object. (T/F) | FALSE |
| You heard rumors that your classmate cheated on one of his/her exams. Knowing your friend for a long time, you believed that he/she will never do that. This mental model of seeking information that fits your understanding is under ________________. | RELEVANCE BIAS |
| Forgetting your password after changing is an example of mistake. (T/F) | FALSE |
| Mistakes are also called as cognitive errors. (T/F) | TRUE |
| Looking for your phone but you just put it inside your bag a couple of minutes ago. This example falls under what type of error. | LOSS OF ACTIVATION |
| According to the 10 postulates of Plutchik, Animals and humans both experience the same basic emotions in similar ways. (T/F) | TRUE |
| Hypothetical Constructs states emotions have evolved over time in order to increase the chances of survival in the environment. (T/F) | FALSE |
| The physiological need in Maslow’s hierarchy can be mapped to the functional requirement of the needs of the users. (T/F) | TRUE |
| Slips are also called as non-cognitive errors. (T/F) | TRUE |
| People seek confirmation when evaluating a hypothesis which leads to unfair judgment. | RELEVANCE BIAS |
| Combination states that all other emotions are result of the mixture of basic emotions. (T/F) | TRUE |
| Trust is the opposite of disgust. (T/F) | TRUE |
| The statement “I found that the product is troublesome to use. “ is under the behavioral level of emotional processing. (T/F) | TRUE |
| It is a theory that suggests that people seek information that fits their understanding of the world. | RELEVANCE BIAS |
| We can say that mistakes are made by people because they haven't learned or been taught to use or do something properly. (T/F) | YES |
| Forgetting your password is an example of mode errors. (T/F) | FALSE, loss of activation |
| This type of error works with memory failure. | LOSS OF ACTIVATION |
| While you are taking down notes in your class, your classmate suddenly talked to you, you unexpectedly wrote what he said instead of what was on the board. In this situation, you encountered what type of error? | DATA-DRIVEN ERRORS |
| Hypothetical constructs mean that primary emotions are idealized states. (T/F) | TRUE |
| The emotional design strives to create products, that elicit appropriate emotions, to create a positive experience for the user. (T/F) | TRUE |
| Emotions play a central role in the human ability to understand and learn about the world. (T/F) | TRUE |
| The joy of use is attained in this level of design. | BEHAVIORAL |
| Designing should appeal to users on three levels. (T/F) | TRUE |
| The three levels of emotional processing are presented by _____________ in his book entitled Emotional Design. | DONALD NORMAN |
| This level gives you fulfillment in using the product. | REFLECTIVE |
| The three levels of emotional processing are presented by Dieter Rams in his book entitled Emotional Design. (T/F) | FALSE |
| You are asked to recommend which social media application is better, you chose application A over application B since it is what you and your friends use but never tried application B. In this situation, you exhibit. | RELEVANCE BIAS |
| Description errors happen when you execute a correct action on a wrong object. (T/F) | TRUE |
| While editing in Photoshop, you are trying to crop an area, however, you are using the selection tool instead of the crop tool. The wrong selection of tool can be considered as ___________________. | MODE ERRORS |
| This is achieved by interacting with the product or object. | BEHAVIORAL |
| Elderly usually look for their eyeglasses even though they are already wearing it. This example falls under what type of error. | LOSS OF ACTIVATION |
| According to Robert Plutchik, emotions are adaptive and have evolved over time. (T/F) | TRUE |
| A reflective level of design creates a personal connection with the product or object. (T/F) | TRUE |
| In partial explanation, people have their own model of the real world with different factors. (T/F) | FALSE |
| Slips are made if the action is not what was intended. (T/F) | TRUE |
| People agree to what they expect and what they see even not seeing the whole. | PARTIAL EXPLANATION |
| Multichating may cause you to send a message intended for a different recipient to the wrong person. For example, chatting with your mom and with your friend then suddenly you sent "mama" to call your friend instead of your mom. | MODE ERRORS |
| This level tells that good design makes a product understandable, and useful. | BEHAVIORAL |
| Your younger sister saw an ice cream stand with some displayed ice cream and ask you to buy her one. When you asked her which one and why she answered the yellow one looks cheesy. | VISCERAL |
| The statement “I found that the product is troublesome to use. “ is under the visceral level of emotional processing. (T/F) | FALSE |
| Fear is the opposite of _______. | ANGER |
| In this level, a personal connection with the product or object is formed. | REFLECTIVE |
| It is natural for a human to commit errors. (T/F) | TRUE |
| User’s ability to detect errors is reliable because humans are said to be accurate and precise all the time. (T/F) | FALSE |
| Unlike mistakes, slips and lapses are flawed actions for correct intention. (T/F) | FALSE |
| Data-driven errors happen when you execute a correct action on a wrong object. (T/F) | FALSE |
| According to Robert Plutchik, we have ______ basic emotions. | 8 |
| Thinking using a product in future means that this level has been achieved. | REFLECTIVE |
| Closing multiple applications on your desktop again and again when suddenly closing those applications you did not intend to close. This scenario of doing an action repeatedly which is executed inappropriately is called _________________________. | CAPTURE ERRORS |
| Grief is the intense version of pensiveness. (T/F) | TRUE |
| The behavioral level of design gives you fulfillment in using the product. (T/F) | FALSE |
| Slips are made if the intention is not appropriate. (T/F) | FALSE |
| Clicking the maximize button instead of the close button is an example of _______________. | DESCRIPTION ERROR |
| Pushing a door instead of pulling it is an example of ______________. | DESCRIPTION ERROR |
| Emoji-based version of the wheel of emotions is created by _____________. | SHERINE KAZIM |
| With the 8 basic emotions, Plutchik developed ____ postulates which evolutionary theory of emotions is based. | 10 |
| Recommending a product to your relatives and friends means that you achieve this level of design. | REFLECTIVE |
| If the action is not what was intended, then, this is a ________________. | SLIP |
| Vigilance is the intense version of interest. (T/F) | TRUE |
| Replying to a wrong person is an example of capture errors. | FALSE, mode |
| Computers are good to create and do reasoning while humans are good in computing and logics. (T/F) | FALSE |
| Your father already left for work then went back home again after 5 minutes, you asked him why he came back and he said to you that he forgot something with him that's why he came back, but can't remember what he forgot. | LOSS OF ACTIVATION |
| Human forms connections with objects in ____ different levels. | 3 |
| Washing your hands using lotion instead of a soap is an example of ________________. | DESCRIPTION ERROR |
| It states that people have their own model of the real world with different factors. | OVERLAP OF MODEL AND WORLD |
| It states that even though there are several types of emotions present in different species, there exists a common element, that is identifiable. | PROTOTYPE PATTERNS |
| Customers having a bad experience with a product or service will make them ____________________. | AVOID THEM |
| The 10 principles of a good design are presented by Dieter Rams. (T/F) | TRUE |
| A frequently done activity captures the one intended. | CAPTURE ERROR |
| It is same as data-driven errors but more internally. | ASSOCIATION ACTIVATION |
| It states that the mental model is partially consistent with the world. | OVERLAP OF MODEL AND WORLD |
| If a product is not what the user expects when he or she uses it for the first time seeing it will make users feel frustrated. (T/F) | TRUE |
| Disability hinders oneself to have their full and effective participation in an activity. (T/F) | TRUE |
| The first impression about an object or product is formed at this level. | VISCERAL |
| The statement “I found that the product is troublesome to use. “ is under the reflective level of emotional processing. (T/F) | FALSE, behavioral |