Etiquette QIV Word Scramble
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Question | Answer |
the forms, manners, and ceremonies established by convention as acceptable or required by society in a profession or in official life or office | etiquette |
a wine steward | sommelier |
who always pays for the restaurant check? | the person that did the inviting |
in most metropolitan areas, it is customary to tip between ____ and ____ percent of the bill | between 15% and 20% |
this wine is served chilled with fish or chicken | white wine |
this wine is served at cellar temperature with red meat or red pasta sauces | red wine |
the soup spoon is placed to the ____ of the dinner plate | right |
the knife is placed to the _____ of the dinner plate | right |
the salad and dinner forks are placed to the _____ of the dinner plate | left |
glassware is placed to the _____ of the dinner plate | right |
the bread and butter plate is to the _____ of the dinner plate | left |
when should you place your napkin in your lap? | as soon as you're seated |
t/f: when you eat your dinner roll, you should break it up into smaller pieces and butter each piece | true |
when a table has one seat against a wall and the other facing the wall, who should face the wall? | the man |
when following the maitre'd the _____ goes first and the _____ follows | woman goes first and the man follows |
t/f: it is appropriate to tip valet, restroom, and coat room attendants | true |
t/f: it is not necessary to reply if you are not attending when an invitation reads RSVP? | false |
on a letter, "Dear John," is considered the a) complimentary close OR b) salutation? | b) salutation |
on a letter, "Yours very truly, Mary," is considered the a) complimentary close OR b) salutation? | a) complimentary close |
flowers, letters to the family, food, and monetary donations are examples of condolences that require a written acknowledgment note, t/f? | true |
when you make a monetary donation in the honor of a deceased individual, you should always note how much you donated when you write the family, t/f? | false |
it is inappropriate to send a thank you note for a favor granted, a gift, or an interview, t/f? | false |
if you receive a gift that you feel is inappropriate, you should | graciously decline |
the proper place to send cut flowers is a) the home OR b) the office | a) the home |
the proper place to send plants or floral arrangements is a) the home OR b) the office | b) the office |
if you are giving alcohol as a gift, the best bet is to choose a) cheap tequila, b) a sixer of Bud, c) wine or an after-dinner liqueur | c) wine or an after-dinner liqueur |
the person in a hotel designated specifically for guest services | concierge |
"Not a problem" is an acceptable response to give to a client after you give them service, t/f? | false |
when presenting an American flag, what shape does the flag appear in, and what color shows? | triangular, only blue shows |
it is important to behave in gender degrading ways, like calling men "sexist" and calling women "baby" in the workplace, t/f? | false |
when entering a group, shake the host's hand first, t/f? | true |
when introducing two people say the _____-ranked person's name first | higher |
introductions: old person and young person | Mr. Old Person, this is Little Young Person |
intros: woman and man | Miss Woman, this is Mr. Man |
intros: outsider and spouse | Mr. Outsider, this is my Spouse |
intros: official and non-official | Mr. Official, this is Miss Non-Official |
intros: coworker and client | Mrs. Client, this is Mr. Coworker |
the title _____ is appropriate for all women regardless if they're married, divorced, single, or widowed | Ms. |
the term _____ is given if a son has the same first, middle, and last names of his father | junior |
the titles ___ or ____ are given if a boy has the first, middle, and last names of an older male in his family such as his father, grandfather, or uncle | II or III |
t/f: the person being toasted raises their glass | false |
Created by:
amyziolkowski
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