HRM Ch. 11 Word Scramble
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Question | Answer |
Head | rational part – how employees connect with the goals and values of the company |
Hands | employee’s willingness to contribute to the organization’s success |
Heart | emotional connection between the employee and employer |
Employee Engagement | Gauges the level of connection employees feel with their employer and their willingness to help the company be successful |
Electronic Trespassing and Employee Privacy | concerns about misuse of company time and property |
Discipline Without Punishment Step 1 | Issue an oral reminder. |
Discipline Without Punishment Step 2 | Issue the employee a formal written reminder. |
Discipline Without Punishment Step 3 | Give a paid one-day “decision-making leave”. |
Discipline Without Punishment Step 4 | If no further incidents occur in the next year or so, the one-day paid suspension is purged from the person’s file. If behaviour is repeated, dismissal is required. |
Termination Interview Guidelines Step 1 | Plan the interview carefully |
Termination Interview Guidelines Step 2 | Get to the point |
Termination Interview Guidelines Step 3 | Describe the situation |
Termination Interview Guidelines Step 4 | Listen |
Termination Interview Guidelines Step 5 | Carefully review all elements of the severance package |
Termination Interview Guidelines Step 6 | Identify the next step |
Dismissal Procedures | provide warnings before termination (final warning in writing), prepare a checklist of company property to be accounted for, change security codes and locks, for mass dismissal, prepare news release, decide beforehand how to inform coworkers. |
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