Chapter Final
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Being able to take a patients blood pressure is an example of what? | job specific skill
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| Employers are interested in skills and abilities, but also personal what? | qualities
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| Being_______(on time for work) is an example of a transferable competency. | punctual
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| People with limited job experience should focus on their transferable _________? | competencies
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| Your back-up plan, or a job you can get becasue you're over qulaified is called a what? | contingency target
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| People who can and will vouch for your capablities, skills, and suitability for a job are called what? | references
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| Employers usually ask for how many professional references from job applicants? | three
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| Your personal career inventory contians information about your what? | education,experience,skills,values,accomplishments and references
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| The hard to get dream job that you would like to have in the near future is a called a what? | stretch target
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| Career Action for 3-1,3-2,3-3 and 3-4 are all a part of your personal career _________? | inventory
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| To be successful in a career you should develop both job specific skills and __________? | transferable competencies
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| A ___________ is not a good candidate for a professional reference? | relative
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| A personal career inventory will help you to assess whether or not you are _______ for a specific job? | qualified
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| A direct supervisor or __________ is a good candidate for a professional refernce? | manger
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| Skills that can be used in various jobs, and careers are called _________ competencies? | transferable
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| A job target that is your ideal job right now, which suits your current qualificatiosn, interests, salary requirements, and work environment,is called a _________ target? | career
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| Your best ________ in not a good candidate for a professional reference? | friend
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| Know yourself to ________ yourself? | market
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| Unstructured: | Untrained Interviewers; small companies, conversation
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| Structured: | Professional Interviewers; pre-determined questions
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| Screening: | "Weed Out" less qualified. most qualified go to the interview
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| Behavioral: | Contains behavioral questions, performance predicts future behavior ( usually situatioanal)
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| Panel or Board: | multiple interviewers, HR rep, Hiring manger, manger from department
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| Team: | Multiple interviewers, Team members various levels is in org.
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| Telephone: | Conducted over the phone,Usually a Screening Interview
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| Stressed: | Contains stress questions, how do you perform under pressure
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| General Information: | Skills; work experience; Career Goals
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| Character: | personal attributes, personality attitude, motivation. (Honesty, integrity)
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| Productivity & Performance: | -main things employees are evaluated on
-How well the employee completes their duties.
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| Attitude & Appearance: | -Image of someone who is professional, trustworthy,& pleasure to work with
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| Attitude: | A way of thinking, feeling, behaving positive, pleasant demeanor, good manners, can-do-spirit, willingness to try & ability to get along with others.
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| Appearance: | Professional, business-like image.
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| Dress Code: | Safety, Avoid embarrassments and distractions
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| Etiquette: | The expected professional behavior in the work place.
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| Honesty& Integrity: | Signs of a dependable and reliable employee and trusted co-worker.
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| Financial Responsibility: | Expense reports, manage budgets
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| Academic skills: | Read, write, with, English, listen, speak.
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| Thinking skills: | Ability to solve problems and learn new task.
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| Communication skills: | Ability to work in teams to solve problems and perform tasks.
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| Critical Work Skills: | Job-specific skills, skills required to perform the job.
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| Technology skills: | Basic computer skills.
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| Employer value; | Skills/certs, Education, Experience(paid or volunteer),school: clubs, involvement, teamwork, volunteer, sport: (teamwork, leadership)
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| Customer service: | The act of one person helping another person.
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| Communication: | Exchange of messages.
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| One-way communication: | the sender transmits a message, the receiver gets it,and process is complete
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| Two-way communication: | the sender transmits a message, the receiver get it, and the receiver responds with another message.
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| Effective communication: | the sender and receiver have the same understanding
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| Nonverbal Communication: | Facial expression, eye contact, body language, and tone of voice.
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| Barriers: | Physical, Mental, Emotional
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| Physical Barriers: | Any disturbing factor in the environment or body. Ex: Noise, smell, activity, headache, Flu.
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| Mental Barriers: | In your head. Ex: previous knowledge, Selective Attention, Vocabulary
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| Emotional Barriers: | Feeling or emotions. Angry, sad, stressed, anxiety.
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| Responsiveness: | Degree to which a person is open or closed in their dealing with others.
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| Assertiveness: | Ranges from asking questions to telling others their expectations.
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| Thinkers: High control High ask | "Thinkers are people who tend to be are guarded in their interactions with others". Self-control is very important to them. Thinkers don't reveal much of themselves. Rather they deflect attention from themselves by asking questions of the other person.
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| Achievers: High control High tell | Like thinkers, "Achievers are self-controlled and guarded about revealing their inner selves. Achievers, are very assertive, however. They express their "expectations clearly"
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| Sellers: High open High tell | "Sellers tend to be warm and outgoing in their dealing with others". Like Achievers, they are assertive and express themselves forcefully.
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| Relater: High open High ask | Relaters are usually warm and friendly in their interactions. They are less concerned about themselves than about others. Relaters ask questions that are sometimes personal in nature.
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| Rapport (ra-peur): | relation, connection, especially harmonious relation.
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| Mirroring: | Body & Voice, Words, Visual, hearing, Touch, Taste, Smell
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| Writing E-mail | Use short, informative subject(thank you Letter), Never leave the subject blank, Salutations. Ex: Mr. Clardy, keep message short, Don't the body blank, Don't use all caps. Tip: its like your yelling at the person, Use proper English
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| First Impression: | 7-10 seconds
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| Standard English: | Spoken by broadcasters, actors, etc.
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| Dialects: | Variation of Standard English (regions, social groups)
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| Substandard English: | English spoken with poor pronunciation, grammar, etc.
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| Voice/Speech Qualities: | Volume, Pitch, Rate, Tone, Enunciation, Pronunciation, Grammar & Vocabulary
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| Volume: | How loudly or how softly you speak
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| Pitch: | How high or how low on a musical scale (pitch goes up at the end of a question)
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| Rate: | How fast or how slowly you speak (it's good to pause to make a point)
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| Tone: | Reveals feelings and attitude.
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| Enunciation: | How clearly you say words.(leaving out sounds, adding sounds,or running sounds together.)
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| Pronunciation: | How correctly you say words.(emphasizing the wrong syllable)
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| Grammar & Vocabulary: | Using the correct words & putting them together correctly.
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| Presentation: | Prepare, Consider the audience and setting, Prepare on Agenda: know what to say, know what not to say, Outline the message (include assignments and timing), Preparing supporting materials, Rehearse/Practice, Listen/Let others Talk
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| Present: | Establish a positive atmosphere, Relate to the audience, Use body language and voice qualities effectively, Be yourself
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Rodney C
Popular English Verbs sets