Final
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| the forms, manners, and ceremonies established by convention as acceptable or required by society in a profession or in official life or office | etiquette
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| a wine steward | sommelier
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| who always pays for the restaurant check? | the person that did the inviting
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| in most metropolitan areas, it is customary to tip between ____ and ____ percent of the bill | between 15% and 20%
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| this wine is served chilled with fish or chicken | white wine
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| this wine is served at cellar temperature with red meat or red pasta sauces | red wine
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| the soup spoon is placed to the ____ of the dinner plate | right
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| the knife is placed to the _____ of the dinner plate | right
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| the salad and dinner forks are placed to the _____ of the dinner plate | left
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| glassware is placed to the _____ of the dinner plate | right
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| the bread and butter plate is to the _____ of the dinner plate | left
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| when should you place your napkin in your lap? | as soon as you're seated
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| t/f: when you eat your dinner roll, you should break it up into smaller pieces and butter each piece | true
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| when a table has one seat against a wall and the other facing the wall, who should face the wall? | the man
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| when following the maitre'd the _____ goes first and the _____ follows | woman goes first and the man follows
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| t/f: it is appropriate to tip valet, restroom, and coat room attendants | true
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| t/f: it is not necessary to reply if you are not attending when an invitation reads RSVP? | false
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| on a letter, "Dear John," is considered the a) complimentary close OR b) salutation? | b) salutation
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| on a letter, "Yours very truly, Mary," is considered the a) complimentary close OR b) salutation? | a) complimentary close
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| flowers, letters to the family, food, and monetary donations are examples of condolences that require a written acknowledgment note, t/f? | true
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| when you make a monetary donation in the honor of a deceased individual, you should always note how much you donated when you write the family, t/f? | false
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| it is inappropriate to send a thank you note for a favor granted, a gift, or an interview, t/f? | false
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| if you receive a gift that you feel is inappropriate, you should | graciously decline
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| the proper place to send cut flowers is a) the home OR b) the office | a) the home
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| the proper place to send plants or floral arrangements is a) the home OR b) the office | b) the office
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| if you are giving alcohol as a gift, the best bet is to choose a) cheap tequila, b) a sixer of Bud, c) wine or an after-dinner liqueur | c) wine or an after-dinner liqueur
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| the person in a hotel designated specifically for guest services | concierge
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| "Not a problem" is an acceptable response to give to a client after you give them service, t/f? | false
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| when presenting an American flag, what shape does the flag appear in, and what color shows? | triangular, only blue shows
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| it is important to behave in gender degrading ways, like calling men "sexist" and calling women "baby" in the workplace, t/f? | false
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| when entering a group, shake the host's hand first, t/f? | true
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| when introducing two people say the _____-ranked person's name first | higher
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| introductions: old person and young person | Mr. Old Person, this is Little Young Person
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| intros: woman and man | Miss Woman, this is Mr. Man
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| intros: outsider and spouse | Mr. Outsider, this is my Spouse
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| intros: official and non-official | Mr. Official, this is Miss Non-Official
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| intros: coworker and client | Mrs. Client, this is Mr. Coworker
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| the title _____ is appropriate for all women regardless if they're married, divorced, single, or widowed | Ms.
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| the term _____ is given if a son has the same first, middle, and last names of his father | junior
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| the titles ___ or ____ are given if a boy has the first, middle, and last names of an older male in his family such as his father, grandfather, or uncle | II or III
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| t/f: the person being toasted raises their glass | false
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Created by:
amyziolkowski
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