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terms - ch.10

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Work group   A collection of three or more people who must interact and influence each other to solve problems and to accomplish a common purpose  
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Group goal   A future state of affairs desired by enough members of the group to motivate the group to work toward its achievement  
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Specific goal   A precisely stated, measurable, and behavioral goal  
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Consistent goals   Complementary goals: achieving one goal does not prevent the achievement of another  
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Challenging goals   Goals that require hard work and team effort; they motivate group members to do things beyond what they might normally accomplish  
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Acceptable goals   Goals to which members feel personally committed.  
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Homogeneous group   Group in which members have a great deal of similarity  
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Heterogeneous group   Group in which various demographics, levels of knowledge, attitudes, and interests are represented  
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Cohesiveness   The degree of attraction members have to each other and to the group’s goal  
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Team building activities   Activities designed to help the group work better together  
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Norms   Expectations for the way group members will behave while in the group  
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Ground rules   Prescribed behaviors designed to help the group meet its goals and conduct its conversations  
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Synergy   A commonality of purpose and a complementariness of each other’s efforts that produces a group outcome greater than an individual outcome  
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Face-to-face meeting   A meeting in which all members come together in one physical location to make a decision or solve a problem  
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Virtual meeting   A meeting in which people in various locations use technology to work together on a decision or problem  
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Forming   The initial stage of group development during which people come to feel valued and accepted so that they identify with the group  
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Storming   The stage of group development during which the group clarifies its goals and determines the roles each member will have in the group power structure  
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Groupthink   A deterioration of mental efficiency, reality testing, and moral judgment that results from in-group pressure  
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Norming   The stage of group development during which the group solidifies its rules for behavior, especially those that relate to how conflict will be managed  
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Performing   The stage of group development when the skills, knowledge and abilities of all members are combined to overcome obstacles and meet goals successfully  
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Adjourning   The stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed  
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Question of fact   Questions concerned with discovering what is true or to what extent something is true  
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Questions of value   Questions that concern subjective judgments of what is right, moral , good or just  
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Questions of policy   Questions that concern what courses of action should be taken or what rules should be adopted to solve a problem  
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Brainstorming   An uncritical, non-evaluative process of generating associated ideas  
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Decision making   The process of choosing among alternatives  
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Created by: mjbarne
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