Comprehensive of chapters 1-10
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| A study with customer service representatives indicated that having low standing on the Big Five personality factors was associated with being a conscientious and productive worker | True
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| The willingness to take risks and pursue thrills on the job is a personality trait that has grown in importance in the high technology era | True
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| A highly effective sequence of events for achieving high self-esteem is to receive a lot of praise and recognition, and then attempt to accomplish something worthwhile | False
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| Establishing a yes pattern early in a sales session helps set up a climate to persuade the other person | True
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| You can tell that you are participating in informal learning when beverages and snacks are served during break time at a seminar | False
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| A crew is identified by the technology it handles | True
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| Meeting deadlines in a group takes place naturally because the vast majority of workers regard deadlines as a moral necessity. | False
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| Bruce focuses on what is best for the group so he is said to be engaging in a self-serving role | True
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| Self-managing work teams are groups that come together for a brief period of time to solve a problem, then disband. | False
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| Part of trusting team members is to be willing to submit an unproved idea to them for their inspection. | True
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Rose_Marie
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