Intro to Communication_Chapter 10
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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| grouphate | the distaste and aversion that people feel toward working in groups
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| primary groups | groups that provide members with a sense of belonging and affection
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| secondary groups | groups that meet principally to solve problems
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| social facilitation | the tendency for people to work harder and do better when other are around
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| small group communication | communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior
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| group roles | the shared expectations group members have regarding each individual's communication behavior in the group
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| task roles | roles that are directly related to the accomplishment of group goals
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| relational roles | roles that help establish a group's social atmosphere
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| individual roles | roles that focus more on individuals' own interests and needs than on those in the group
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| strategic communication | communication that is purpose directed
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| trait theory | leadership theory that suggests that leaders are born
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| functional (situational) theory | a theory that assumes leadership behaviors can be learned
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| shared (collaborative or distributed) leadership | a type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group
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| style theory | theory that asserts that a leader's manner or style determines his or her success
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| authorization leader | leader who takes charge, makes all the decisions, and dictates strategies and work tasks
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| democratic leader | leader whose style is characterized by considerable input from group members
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| laissez-faire | a leadership style characterized by complete freedom for the group in making decisions
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| transformational leadership | a leadership style that empowers group members to work independently from the leader by encouraging group cohesion
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| charismatic leadership | a leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm
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| servent leadership | a leadership style that seeks to ensure that other people's highest priority needs are being served in order to increase teamwork and personal involvement
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| analysis paralysis | potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution
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| brainstorm | to generate as many ideas as possible without critiquing them
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| primary tension | the uncertainty commonly felt in the beginning phase of decision making
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| secondary (recurring) tension | conflict or tension found in the second or conflict phase of the decision-making process
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| emergence phase | the third phase of the decision-making process; occurs when group members express a cooperative attitude
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| reinforcement phase | the final phase of the decision-making process when group member reach consensus, and members feel a sense of accomplishment
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| groupthink | a negative, and potentially disastrous group process characterized by "excessive concurrence thinking"
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| group processes | the methods, including communication, by which a group accomplishes a task
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Created by:
ShannonLowe
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