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Midterm Review (Units 1-6)

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Question
Answer
Identifying with another person's feelings is?   Empathy  
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Having integrity and being truthful (admitting mistakes so they can be corrected) is?   Honesty  
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Being reliable in work performance (perform assigned tasks on time and accurately is?   Dependability  
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Being prepared for lifelong learning to maintain competence is?   Willingness to learn  
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Being qualified and capable to perform a task is?   Competence  
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Using comments of others, constructive or negative to improve performance is?   Acceptance of criticism  
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Enjoying your work and having a positive attitude is?   Enthusiasm  
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being able to determine things that must be done and doing them without constant direction (ability to begin and follow through with a task) is?   Self-motivation  
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Saying or doing the right thing in a situation is?   Tact  
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Being tolerant and understanding (learning to deal with frustration and overcoming obstacles) is?   Patience  
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Being accountable for actions and behavior is?   Responsibility  
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Using good judgment in actions and words (observing the patient's right to confidential care and watching what you say and do) is?   Discretion  
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Working well with others is?   Team player  
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What the patient feels (pain, nausea, dizziness, hunger, itching) is considered?   Subjective information (symptom)  
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What can be seen or measured (heart rate, blood pressure, temperature, respiratory rate, weight, height, redness, swelling) is considered?   Objective information (sign)  
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A person's measured weight is an example of?   Objective information (sign)  
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A person's self-reported pain level is an example of?   Subjective information (symptom)  
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HIPAA stands for?   Health Insurance Portability & Accountability Act  
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HIPAA is regulates what?   Confidential information should not be disclosed (given) to anyone without paper authorization or permission.  
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Criminal law is?   Focuses on wrongs against a person, property or society.  
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Civil Law is?   Focuses on legal relationships between people and the protection of a person's rights.  
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Tort is?   A civil wrong; where a person's behavior has caused someone harm.  
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Negligence is?   Failure to give care that is normally expected of a person in a particular position with resulting injury to another person (ex: Bath water too hot.  
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Malpractice is?   Failure of a professional to use the skill/learning normally expected in a particular profession resulting in injury, loss, or damage to the person receiving care; "professional negligence" (ex: Amputating the wrong limb).  
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Abuse is?   Any action that results in physical harm, pain or mental anguish.  
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An example of physical abuse is?   hitting, kicking  
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An example of verbal abuse is?   yelling, name calling  
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An example of psychological abuse is?   Threats/intimidation  
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Sexual abuse is?   Unwanted sexual touching  
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Assault is?   Any threat/attempt to injure another person.  
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Battery is?   Unlawful touching of another person without their permission (Ex: performing a procedure on a patient without their consent).  
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Invasion of privacy is?   Unnecessary exposure of an individual or revealing personal information about an individual without permission (Ex: not closing the door during a patient exam).  
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False imprisonment is?   Restraining an individual or restricting an individual's freedom by making statements that are false.  
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Defamation is?   Damaging a person's name/reputation by making statements that are false.  
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Slander is?   Spoken defamation  
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Libel is?   Written defamation.  
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Privileged information is?   Any/all information concerning patients should only be shared with the hospital employees who are caring for that patient.  
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Exemptions to privileged information are?   births/deaths, suspected abuse (injuries resulting in violence), drug abuse and infectious diseases.  
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Ethics is?   Set of principles dealing with what is morally right or wrong.  
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An advance directive is?   A patient's instructions, usually related to end-of-life issues regarding what medical treatment they want or do no want if they are unable to express their wishes.  
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A living will is?   Document allowing individuals to state what measures should or should not e used to prolong life if their condition is terminal.  
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A power of attorney is?   Document permitting another individual to appoint another person to make any decisions regarding health care if the patient is unable to make those decisions.  
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Ancient Times (4000-3000BC)   Illness/disease caused by supernatural spirits and demons  
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Ancient Egyptians (3000-300BC)   Earliest people to maintain health records  
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Ancient Egyptians (3000-300BC)   Mummified corpses showed signs of arthritis, kidney stones and arteriosclerosis  
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Ancient Chinese (1200BC-220AD)   Treat whole body by cursing spirits and nourishing the body; recorded herbal medications; used acupuncture to treat pain  
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Ancient Greeks   Illness was result of natural causes; believed in disease prevention; studied effects of disease and the human body  
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Hippocrates   "Father of Medicine"  
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Hippocrates   Organized disease by signs and symptoms  
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Hippocrates   Created high standards of ethics used by physicians (Hippocratic Oath)  
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Sign   Objective patient observation  
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Symptom   Subjective patient observation  
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Sign   Fever  
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Symptom   Pain  
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Sign   Swollen ankle  
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Symptom   Nausea  
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Ancient Romans   Established hospitals (for injured soldiers)  
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Ancient Romans   Developed public sanitation systems (aqueducts for clean water, sewers for waste)  
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Dark Ages (400-800 AD)   Emphasis on saving soul and study of medicine prohibited  
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Middle Ages (800-1400 AD)   Bubonic plague killed 75% of population in Europe and Asia  
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Arab physician Rhazes   Began using animal gut for suture material  
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Renaissance (1350-1650AD)   The rebirth of science & medicine; dissection of the human body began  
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Leonardo DaVinci   Studied corpses and drew the human body more realistically  
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Printing Press   Allowed knowledge to be spread  
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Anton Van Leeuwenhoek   Invented the microscope  
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Ambroise Pare   Father of modern Surgery  
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William Harvey   Described circulation of blood to/from the heart  
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Ambroise Pare   Used ligatures to bind arteries to stop bleeding  
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Gabriel Fahrenheit   Invented 1st mercury thermometer  
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Benjamin Franklin   Invented bifocals  
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Benjamin Franklin   1Discovered colds could be passed from person to person  
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Edward Jenner   Developed smallpox vaccination  
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Rene Laennec   Invented the stethoscope  
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Florence Nightingale   Founder of modern nursing  
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Florence Nightingale   Start nursing schools  
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Robert Koch   Father of microbiology; developed way to grow bacteria on culture plates  
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Ignaz Semmelweiss   Encouraged hand-washing  
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Gregory Mendel   Established principles of heredity (traits can be passed from parents to children)  
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Louis Pasteur   Discovered that microorganisms cause disease and how to kill them (pasteurization of milk)  
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Wilhelm Roentgen   Discovered x-rays  
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Joseph Lister   First doctor to use antiseptic during surgery  
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Sigmund Freud   Formed the basis for psychiatry and psychology  
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Clara Barton   Founded the American Red Cross  
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Sir Alexander Fleming   Discovered penicillin  
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Jonas Salk   Discovered polio vaccination  
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Crick and Watson   Described DNA structure  
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HIPAA   Ensures privacy of patient information  
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Diagnostic Related Group (DRG)   Classifying patients with certain disease in one payment group  
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DRG   Diagnostic Related Group  
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Hopsital   Provides INPATIENT care.  
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Hospitals are classified by funding; list the four funding types.   1) Proprietary/for profit 2) nonprofit 3) government 4) Religious  
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Hospitals are classified by services; list the two service types.   1) General 2) Specialty  
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Long-term healthcare facility   Provides care for elderly, people with physical or mental disabilities and people with chronic or long-term illness.  
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Nursing home   For live-in patients who no longer can care for themselves  
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Assisted Living   self-sufficient person pays a fee to live in a unit with BASIC services  
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Independent living   patients live in a "Senior Living Community" and use ONLY the services they need  
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Emergency Care   Provide special care for accidents or sudden illness (risk of losing life, limb or eye sight)  
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Medical Offices   Provide diagnosis, treatment, examination, basic laboratory testing & minor surgery; usually operated by a group of group of physicans  
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Dental Offices   Provide dental exams, cleaning and treatments for a variety of disorders  
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Clinics   Provide a variety of OUTPATIENT services  
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Optical Centers   Provide vision exams; prescribe eye glasses or contact lenses  
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Medical Labs   where diagnostic test are processed (usually blood or urine specimens)  
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Dental Labs   where implants, dentures and other corrective devices for the mouth are made  
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Home Health Care   Provide care to patients who are terminally ill  
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Palliative Care   Comfort care for the terminally ill  
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Mental Health   Provide care of patients who have mental illness and disorders  
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List 4 types of Mental Health Services   1) Counseling 2) Psychiatric 3) Chemical abuse 4) Phsycial abuse  
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Genetic Counseling Centers   Provide testing & counseling to individuals or couples who are pregnant or considering pregnancy  
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Regabilitation   Provide services to help patients with physical or mental disabilities develop maximum ability for self-care  
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List 3 examples of rehabilitative therapy   1) Physical therapy 2) Occupational therapy 3) Speech therapy  
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Industrial Health Centers   Onsite clinic within a large industry or employer that provides basic exams, accident/illness prevention and wellness programs  
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School Health Services   Provide health screenings, health education, and emergency care to students and staff, along with recommendations for a safe/sanitary school environment  
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Local Health Departments   provide immunizations, inspections for health and sanitation, statistics and records, health education or clinics  
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Voluntary/nonprofit agencies   1organizations focus on specific disease; educate public  
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List two examples of a voluntary/nonprofit agency   1) American Red Cross 2) American Cancer Society  
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How do voluntary/nonprofit agencies receive funding?   Supported by donations, membership feeds, fundraisers and grants  
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Associate's Degree   awarded by vocational/technical school or community college; requires completion of prescribed two-year course of study  
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Bachelor's Degree   Awarded by college or university; requires completion of prescribed course of study that usually lasts for four or more years  
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Master's Degree   Awarded by a college or university; requires completion of one ore more years beyond a bachelor's degree  
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Doctorate Degree   Awarded by college or university; requires completion of two or more years beyond a bachelor's or master's degree; some require four to six years of additional study  
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Aide/Assistant   Up to one year of training (classroom and on-the-job training); examples: Dental assistant, nursing aide  
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Technician   Associate's degree, or on-the-job training; examples: dental laboratory technician, surgical technician  
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Technologist   3-4 years of college (bachelor's degree), plus work experience; examples: Occupational Therapist, Respiratory Therapist  
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Professional   4 years of college (bachelor's) and an advanced degree; examples: dentist, physician, nurse  
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Therapeutic Services Cluster/Pathway   Maintain or change the health status of the patient over time; examples: nurse, physician, physical therapist, occupational therapist, speech therapist  
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Diagnostic Services Cluster/Pathway   Create a picture of patient health at a single point and time; examples: Electroencephalographic technologist, medical laboratory technician, radiologic technician  
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Health Informatics Cluster/Pathway   Provide functions that support and document patient care; examples: admitting clerk, epidemiologist, medical librarian  
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Support Services Cluster/Pathway   Provide a therapeutic environment for the delivery of health care; examples: central supply worker, housekeeper  
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Biotechnology Research & Development Cluster/Pathway (Environmental)   uses scientific and technical advancements to enhance diagnostic and therapeutic abilities in health care; examples: biomedical engineer, forensic scientist  
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Purpose of the National Health Care Skill Standards (NHCSS) is   Developed to indicate knowledge and skills expected of health care workers in a specific cluster/pathway  
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Preventing illnesss   #1 cost containment strategy. Prevent illnesses before they can occur.  
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Mass/bulk purchasing   Buying supplies and equipment in bulk to get a lower per unit price (Costco/Sam's Club philosophy)  
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Combination of Service   Combining similar services. For example, all medication dismemberment goes through a pharmacy vs. each Medical Office having their own pharmacy to issue medications.  
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Outpatient Services   Administer healthcare as much in outpatient clinics versus checking them in as inpatients at a hospital.  
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HIPAA stands for?   Health Insurance Portability & Accountability Act  
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HIPAA is regulates what?   Confidential information should not be disclosed (given) to anyone without paper authorization or permission.  
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Criminal law is?   Focuses on wrongs against a person, property or society.  
🗑
Civil Law is?   Focuses on legal relationships between people and the protection of a person's rights.  
🗑
Tort is?   A civil wrong; where a person's behavior has caused someone harm.  
🗑
Negligence is?   Failure to give care that is normally expected of a person in a particular position with resulting injury to another person (ex: Bath water too hot.  
🗑
Malpractice is?   Failure of a professional to use the skill/learning normally expected in a particular profession resulting in injury, loss, or damage to the person receiving care; "professional negligence" (ex: Amputating the wrong limb).  
🗑
Abuse is?   Any action that results in physical harm, pain or mental anguish.  
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An example of physical abuse is?   hitting, kicking  
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An example of verbal abuse is?   yelling, name calling  
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An example of psychological abuse is?   Threats/intimidation  
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Sexual abuse is?   Unwanted sexual touching  
🗑
Assault is?   Any threat/attempt to injure another person.  
🗑
Battery is?   Unlawful touching of another person without their permission (Ex: performing a procedure on a patient without their consent).  
🗑
Invasion of privacy is?   Unnecessary exposure of an individual or revealing personal information about an individual without permission (Ex: not closing the door during a patient exam).  
🗑
False imprisonment is?   Restraining an individual or restricting an individual's freedom  
🗑
Defamation is?   Damaging a person's name/reputation by making statements that are false.  
🗑
Slander is?   Spoken defamation  
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Libel is?   Written defamation.  
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Privileged information is?   Any/all information concerning patients should only be shared with the hospital employees who are caring for that patient.  
🗑
Exemptions to privileged information are?   births/deaths, suspected abuse (injuries resulting in violence), drug abuse and infectious diseases.  
🗑
Ethics is?   Set of principles dealing with what is morally right or wrong.  
🗑
An advance directive is?   A patient's instructions, usually related to end-of-life issues regarding what medical treatment they want or do no want if they are unable to express their wishes.  
🗑
A living will is?   Document allowing individuals to state what measures should or should not e used to prolong life if their condition is terminal.  
🗑
A power of attorney is?   Document permitting another individual to appoint another person to make any decisions regarding health care if the patient is unable to make those decisions.  
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Abraham Maslow   Develop Hierarchy of Needs  
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Maslow's Hierarchy of Needs states...   that the lower needs must be met before a person can work towards meeting the higher needs.  
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Maslow's order for the Hierarchy of Needs are...   1) physiological, 2) safety and security, 3) love and affection, 4) esteem and 5)self-actualization  
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Physiological needs   Food, water, oxygen, elimination of waste, protection from temperature extremes and sleep  
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Safety and security needs   Free from fear and anxiety; feel secure in the environment; order and routine help provide safety & security  
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Love and affection needs   Sense of belonging; give and receive friendship and love  
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Esteem needs   Feeling important and worthwhile; gain a sense of self-respect when get approval and appreciation from others  
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Self-Actualization needs   Person is who they want to be; Are confident and willing to express their beliefs and stick to them.  
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Why do health care providers need to know Maslow's Hierarchy of needs?   Meet patient needs according to their hierarchical order.  
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Defense Mechanisms   Unconscious actions used to cope with difficult situations  
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Displacement   Transferring feelings to be expressed through or to less meaningful objects or people.  
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Compensation   Substituting one goal for another goal in order to achieve success  
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Daydreaming   Dreamlike thought process that occurs when a person is awake  
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Repression   Transfer of unacceptable or painful thoughts into the unconscious mind  
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Supression   Similar to repression, but the individual is aware of the unacceptable thoughts and refuses to deal with them  
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Denial   Disbelief of an event or idea that is too frightening or shocking for a person to cope with.  
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Withdrawal   Ceasing to communicate or physically removing yourself from a conflict or painful situation.  
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Growth & Development Types:   Physical (body changes); Mental (mind development); Emotional (feelings); Social (interactions and relationships with others  
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Infancy (Birth to 1 year)   Physical (rapid growth); Mental (become aware of their surroundings); Emotional (begin to show emotions) Social (Self-centered to recognition of others)  
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Early Childhood (1-6 years)   Physical (bladder/bowel control & mature muscular system); Mental (rapid verbal growth); Emotional (Self-awareness & learning to control emotions); Social (Separation anxiety & play alongside kids)  
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Late Childhood (6-12 years)   Physical (muscular coordination = sports & activities); Mental (learn problem solving); Emotional (distinct personality); Social (shift from individual activities to group & make friends)  
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Adolescence (12-20 years)   Physical (puberty); Mental (increase knowledge & skills); Emotional (establishing self-identity); Social (more peer association)  
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Early adulthood (20-40 years)   Physical (development complete & childbearing years); Mental (college, marriage, career, family decisions); Emotional (many stressors); Social (away from peer groups toward own mate/family)  
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Middle adulthood (40-65 years)   Physical (graying hair, wrinkles, muscle tone loss & decrease in hormones); Mental (understanding of life & self and able cope with stress); Emotional (period of satisfaction); Social (family relationships decline)  
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Late Adulthood (65+ years)   Physical (decline of body systems); Mental (short-term memory decline); Emotional (Distress - retirement, death of spouse, financial concerns & physical changes); Social (loss of self-identity w/retirement & isolation)  
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Terminal illness   any disease that cannot be cured  
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Elizabeth Kubler-Ross   Leading expert in the field of death and dying  
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Denial   First stage of death and dying process; refuses to believe  
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Anger   Second stage of death and dying process; when no longer able to deny  
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Bargaining   Third stage of death and dying process; accepts death, but wants more time  
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Depression   Fourth stage of death and dying process; realizes death will come soon  
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Acceptance   Fifth stage of death and dying process; understands and accepts the fact they are going to die  
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Hospice Care   Offers palliative care only, usually in patient's home, and gives patient right to die with dignity and comfort  
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Palliative care   comfort care only  
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Living Will   Advance directive that allows a person to state their wishes about medical treatments for the end of life in writing in the even that they cannon communicate those wishes directly.  
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Power of Attorney   Advance directive that appoints a person that will be authorized to deal with all medical situation when you cannot speak for yourself.  
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