Management
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| Organization | A DELIBERATE ARRANGEMENT of people to ACCOMPLISH some SPECIFIC PURPOSE
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| Effective | do the right thing
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| Efficient | do the thing right
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| Management Function | Planning, organizing , motivating, leading and control.
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| Management Roles by HENRY MINTZBERG | There are 10 roles but all into 3 groups : Interpersonal roles, Informational roles, and Decisional Roles.
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| Interpersonal roles | -perform duties that involve people(internal or external)
-perform duties that are ceremonial and symbolic in nature.
THE GROUPING
FIGUREHEAD - when let ppl visit ur plant
LEADER - include the hiring, training, motivating employees.
LIAISON- contacti
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| Informational roles | -manager perform duties that are involve receiving, collecting and disseminating information.
GROUP
MONITOR - as getting information from outside organization
disseminator- manager acts as conduits of information to organization members
SPOKESPERSON-
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| Decisional Roles | GROUP
ENTREPRENEURS- initiate and oversee new projects that will improve their organization's performance.
DISTURBANCE HANDLERS-take corrective action in response to unforeseen problem
RESOURCES ALLOCATOR- responsible for allocating human, physical and
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| Management Skill by ROBERT L. KATZ | -Technical Skill, Conceptual Skill, Human Skill
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| Technical Skill | knowledge and proficiency in a certain specified field. Become less important as a manager move higher level.
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| Human Skill | ability to work well and understand others, built cooperative effort within a team, to motivate and to manage conflict.
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| Conceptual Skill | ability to conceptualize and to think about the abstract situation. able to see the organization as a whole and understand the relationship between subunits and to visualize how the organization fits into its broader environment.
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| How the manager's job are changing? | becoming more complex and dynamic activity. Manager Job has increase its importance of customers and innovation.
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| Importance of Customer | manager understand that delivery consistent high quality service is essential for success and survival in today's competitive environment, manager are prompt in responding to customer needs.
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| Importance of Innovation | doing things differently,exploring new territory and taking risks. constantly searching for new idea.
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Created by:
Strango
Popular Management sets