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Vocabulary from Ch. 7

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
Listening   The active process of making meaning out of another person's spoken message.  
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HURIER Model   A model of effective listening that involves hearing, understanding, remembering, interpreting, evaluating, and responding.  
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Informational Listening   Listening to learn something.  
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Critical Listening   Listening with the goal of evaluating or analyzing what one hears.  
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Empathic Listening   Listening in order to experience what another person is thinking or feeling.  
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Psedolistening   Using feedback behaviors to give the false impression that one is listening.  
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Selective Attention   Listening only to what one wants to hear.  
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Information Overload   The state of being overwhelmed by the amount of information one takes in.  
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Glazing Over   Daydreaming during the time not spent listening.  
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Rebuttal Tendency   The tendency to debate a speaker's point and formulate a reply while the person is still speaking.  
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Closed-Mindedness   The tendency not to listen to anything which one disagrees.  
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Competitive Interrupting   Using interruptions to take control of a conversation.  
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Confirmation Bias   The tendency to pay attention only to information that supports one's values and beliefs while discounting or ignoring information that doesn't.  
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Vividness Effect   The tendency for dramatic, shocking, events to distort one's perception of reality.  
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Skepticism   The practice of evaluating the evidence for a claim.  
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Created by: mamick
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