Interpersonal Comm Chapter 4
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Disclaimer | Statement that asks the listener to receive what you say without its reflecting negatively on you.
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| Display Rule | Rule or custom that governs what is and what is not permissible communication.
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| Critical Listening | Listening with an open mind.
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| Active Listening | The process by which a listener expresses his or her understanding of the speaker's total message.
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| Long-term Memory | Memory that is unlimited in storage capacity and that holds information for long periods of time.
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| Empathic Listening | Listening to understand what a person means and what a person is feeling.
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| Empathy | Involves sharing others feelings, an ability to feel or perceive things from others points of view.
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| Evaluation | A process whereby we place a value on some person, object, or event.
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| Listening | An active process of receiving stimuli consisting of five stages: receiving, understanding, remembering, evaluating, and responding.
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| Nonjudgmental Listening | Listening with an open mind and a view toward understanding.
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| Objective Listening | Listening with detachment to measure meanings and feelings against some objective reality.
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| Responding | Listening stage that occurs with immediate feedback and delayed feedback.
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| Remembering | A stage in listening referring to the retention of what you hear.
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| Receiving | A stage in listening involving the hearing of and attending to the message.
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| Understanding | A stage in listening involving deciphering the meaning from the message you hear.
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| Short-term Memory | Memory that is very limited in capacity; contains information that is quickly lost if it is not passed on to long-term memory.
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| Hedging | A disclaimer that helps you to separate yourself from the message.
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| Credentialing | A disclaimer that helps you establish your special qualifications before you say your message.
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| Sin License | A disclaimer that ask listeners for permission to deviate in some way from normal rules of conversation.
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| Cognitive Disclaimer | A disclaimer that lets the speaker know you are thinking clearly.
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| Surface Listening | Listening to the literal meaning of the words and sentences.
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| Depth meaning | Listening to the underlying message about the person's feelings and needs.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
Kirkster
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