| Question |
Answer |
| Communication |
the process of acting on information |
| Human Communication |
the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages. |
| self-concept |
refers to your subjective description of who you think you are...how you see yourself as a "person" |
| self-image |
your view of yourself in particular situations...view changes from situation to situation. |
| Attitudes |
learned predispositions to respond to persons, objects, or ideas in favorable or unfavorable ways. |
| Beliefs |
the way in which you structure your understanding of reality (true/false) |
| Values |
enduring concepts of good/bad, right/wrong |
| self-esteem |
your evaluation of your worth or value as reflected in your perception of such things as your skills, abilities, talents, and appearance. |
| Intrapersonal communication |
how your take in information or stimuli in the environment and make sense out of it; also thoughts and ideas that you say to yourself. It's that inner dialogue. |
| Visualization |
A technique of imagining you are performing a particular task in a certain way. |
| Reframing |
A process of redefining events and experiences from a different point of view. |
| Attention |
What you attend to or notice in your environment. |
| Selection |
What you choose to focus on within a range or stimuli in your environment. |
| Organization |
The process of converting information into convenient, understandable, and efficient patterns that allow us to make sense of what we have observed. |
| Interpretation |
The process of attaching meaning to what is attended to, selected, and organized. |
| Closure |
The perceptual process of filling in missing information (verbal or visual) |
| Stereotype |
a generalization applied to persons because you perceive them to have attributes common to a particular group. |
| language |
-a system of symbols (words or vocabulary)
-structured by grammar (rules and standards)
-and syntax (patterns in the arrangement of words)
-common to a community of people |
| meaning |
how a person interprets or makes sense of a symbol. |
| bypassing |
when the speaker's and the receiver's meanings do not correspond. |
| Denotative |
level that conveys content and is the literal or restrictive meaning of a word. |
| Connotative |
level conveys feelings …people create personal and subjective meanings for words. |
| concrete |
Related to being able to experience a referent with one of our senses |
| abstract |
Meaning resulting from inability to experience a referent with one of senses. |
| culture |
a learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms shared by a group of people and shaped from one generation to the next. |
| allness |
language reflecting unqualified, often untrue, generalizations denying individual differences. |
| sexist |
language reveals bias in favor of one sex against another. |
| homophobic |
language reveals insensitivity or intolerance toward persons who are gay, lesbian, or bisexual. |
| hetero sexist |
language reveals assumption that other sexual preferences did not exist |
| Trigger Words |
forms of language that arouse certain emotions. |
| Supportive |
communication creates climate of trust, caring and acceptance. |
| Defensive |
communication creates climate of hostility and mistrust |
| Empathy |
feeling what another person is feeling.
|
Buen Viaje lv.2 ch 8
