AT Management Chp 3

Description:	Chapter 3 Management key terms
Category:	Sports Medicine
Created by:	gunrock on 2008-09-21

Key Term	Definition
Organizational culture	Values, beliefs, assumptions, and norms that form the organization
Collegial culture	Type of organizational culture made by consensus, teamwork, and participatory decision making
Personalistic culture	Type of organizational culture made by personal decisions with no policy or procedure to follow
Formalistic culture	Type of organizational culture formed by a clear chain of command and well defined lines of authority
Organizational structure	Model that defines the relationships among members of the organization
Span of control	Number of subordinates supervised by a particular individual in an organizational setting.
Organizational chart	Graphic representing an organization's structure, usually arranged by function, service, or in a matrix format
Matrix structure	Type of chart that describes an organizational structure in terms of both function and service
Position description	Formal document that describes the qualifications, work content, accountability, and scope of job
Job specification	Written description of the requirements or qualifications a person should have to fill a particular role in an organization
Person specification	Specific delineation, based on the job specification, of the qualities, skills, and characteristics a person must have to fill a particular role
Job description	Written description of the specific responsibilities a position holder will be accountable for in an organization
Recruitment	Process of planning for human resource needs and identifying potential candidates to meet those needs
Validity	Employment criteria that predict how well a candidate will perform in a role
Reliability	Consistency of staff selection procedures
Numeric analysis	Process of determining staff member's workload by calculating and comparing the amount of time a person spends on certain tasks with the outputs that result from those tasks
Process analysis	Technique for streamlining the number and complexity of steps needed to provide a service to a customer
Supervision	Process whereby authority holders observe the work activities of an employee to improve the outcomes of the employee's work or to improve the employee's professional development
Inspection-production	Supervisory model that emphasizes the use of formal authority and managerial prerogatives to improve employee efficiency and efficacy
Clinical supervision	Process of direct observation of an employee's work, with emphasis on measurement of specific behaviors, and the subsequent development of plans to fix deficiencies in performance
Developmental supervision	Supervisory model that emphasizes collaboration between supervisors and supervisees to help them solve problems and develop professionally
Performance evaluation	Process of placing a value on the quality of an employee's work
Propriety standards	Performance evaluation standards intended to help ensure that the process is legal and fair
Utility standards	Performance evaluation standards intended to help ensure that employee appraisal is useful to workers, employers, and others who need the information
Feasibility standards	Performance evaluation standards intended to help foster practically in the employee appraisal process
Accuracy standards	Performance evaluation standards intended to improve the validity and reliability of the employee appraisal process

four components of staff selection?

1. job specification 2. person specification 3. job description 4. position description Def of job description?

a written description of the job requirements or qualifications that a person should have to fill a particular role in an organization

Def. of person specification?

a specific delineation based on the job specifications of the qualities skills characteristics a person must have to fill a particular role.

def. of job description?

a written description of the specific responsibilities a position holder will be accountable for in an organization.

def. of position description?

a formal document that describes the qualifications work content accountability and scope of job.

What are the three types of major supervisory roles? 1. Inspection-Production 2. Clinical Supervision 3. Developmental supervision

Def Inspection-production?

Supervisory model that emphasizes the use of formal authority and managerial prerogatives to improve employee efficiency and efficacy

Def. Clinical supervision?

Process of direct observation of an employee's work, with emphasis on measurement of specific behaviors, and the subsequent development of plans to fix deficiencies in performance Def. Developmental supervision?

Supervisory model that emphasizes collaboration between supervisors and supervisees to help them solve problems and develop professionally

What are the seven steps for recruiting?

1. request for position 2. position request approval 3. position vacancy notice 4. application collection 5. telephone interviews 6. reference checks 7. ON- site interview

What are the three steps for hiring sports medicine personnel?

1. recommendation and approval for hiring 2. offer of contract 3. hiring

What is FLSA?

Fair labor standards act

What does FLSA do?

It is a law intended to ensure that employees are justly compensated for the work they do that exceeds the boundaries of the normal work week.

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