| Question |
Answer |
| Organization |
A DELIBERATE ARRANGEMENT of people to ACCOMPLISH some SPECIFIC PURPOSE |
| Effective |
do the right thing |
| Efficient |
do the thing right |
| Management Function |
Planning, organizing , motivating, leading and control. |
| Management Roles by HENRY MINTZBERG |
There are 10 roles but all into 3 groups : Interpersonal roles, Informational roles, and Decisional Roles. |
| Interpersonal roles |
-perform duties that involve people(internal or external)
-perform duties that are ceremonial and symbolic in nature.
THE GROUPING
FIGUREHEAD - when let ppl visit ur plant
LEADER - include the hiring, training, motivating employees.
LIAISON- contacti |
| Informational roles |
-manager perform duties that are involve receiving, collecting and disseminating information.
GROUP
MONITOR - as getting information from outside organization
disseminator- manager acts as conduits of information to organization members
SPOKESPERSON- |
| Decisional Roles |
GROUP
ENTREPRENEURS- initiate and oversee new projects that will improve their organization's performance.
DISTURBANCE HANDLERS-take corrective action in response to unforeseen problem
RESOURCES ALLOCATOR- responsible for allocating human, physical and |
| Management Skill by ROBERT L. KATZ |
-Technical Skill, Conceptual Skill, Human Skill |
| Technical Skill |
knowledge and proficiency in a certain specified field. Become less important as a manager move higher level. |
| Human Skill |
ability to work well and understand others, built cooperative effort within a team, to motivate and to manage conflict. |
| Conceptual Skill |
ability to conceptualize and to think about the abstract situation. able to see the organization as a whole and understand the relationship between subunits and to visualize how the organization fits into its broader environment. |
| How the manager's job are changing? |
becoming more complex and dynamic activity. Manager Job has increase its importance of customers and innovation. |
| Importance of Customer |
manager understand that delivery consistent high quality service is essential for success and survival in today's competitive environment, manager are prompt in responding to customer needs. |
| Importance of Innovation |
doing things differently,exploring new territory and taking risks. constantly searching for new idea. |
Cardio Block2anatomy
