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Chap 8 & 9

terms

QuestionAnswer
Communication occurs when one person sends a message to another person who receives it, processes it and indicates that the message has been interpreted
verbal in word
nonverbal without words
body language nonverbal communication by gestures, posture, expression
congruent in agreement
perception recognition and interpretation of sensory stimuli
active listening mind and senses are focused on what is being said
feedback (responding) return of information and how it was interpreted
rapport a relationship of mutual trust and affinity
empathy ability to understand by seeing the situation from another's perspective
Confidentiality keeping all information about a patient private and not discussing any patient information with those who are not involved in the patients care
Aphasia difficulty expressing or understanding language
shift rapport a verbal communication on the details of a patients condition and treatment
delegate authorize another person to do something
Input put in information
therapeutic focused on patient needs
Visual learning visually through what they see
Auditory Learning aurally through what they hear
Kinesthetic learning by actually performing a task or handling items
Cognitive domain the learner takes in and processes information by listening to or reading the material
Affective domain the material is presented in a way that appeals to the learners beliefs, feelings and values
psychomotor domain the learner processes the information by performing an action or carrying out a task
Behavioral objectives represent the desired changes or additions to current behaviors and attitudes
return demonstration if a patient was taught a specific skill such as drawing up insulin, having the patient demonstrate that skill.
Created by: veneil15
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