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Chap 8 & 9
terms
Question | Answer |
---|---|
Communication | occurs when one person sends a message to another person who receives it, processes it and indicates that the message has been interpreted |
verbal | in word |
nonverbal | without words |
body language | nonverbal communication by gestures, posture, expression |
congruent | in agreement |
perception | recognition and interpretation of sensory stimuli |
active listening | mind and senses are focused on what is being said |
feedback | (responding) return of information and how it was interpreted |
rapport | a relationship of mutual trust and affinity |
empathy | ability to understand by seeing the situation from another's perspective |
Confidentiality | keeping all information about a patient private and not discussing any patient information with those who are not involved in the patients care |
Aphasia | difficulty expressing or understanding language |
shift rapport | a verbal communication on the details of a patients condition and treatment |
delegate | authorize another person to do something |
Input | put in information |
therapeutic | focused on patient needs |
Visual learning | visually through what they see |
Auditory Learning | aurally through what they hear |
Kinesthetic learning | by actually performing a task or handling items |
Cognitive domain | the learner takes in and processes information by listening to or reading the material |
Affective domain | the material is presented in a way that appeals to the learners beliefs, feelings and values |
psychomotor domain | the learner processes the information by performing an action or carrying out a task |
Behavioral objectives | represent the desired changes or additions to current behaviors and attitudes |
return demonstration | if a patient was taught a specific skill such as drawing up insulin, having the patient demonstrate that skill. |