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Management Terms 3
Management Unit 3 Terms
Question | Answer |
---|---|
Bricks-and-mortar business | businesses that complete most of their business activities at a physical location rather than through the Internet |
Browser | a program that permits you to navigate and view Web pages |
Channel of communication | the means by which a message is conveyed |
Chief information officer (CIO) | the top computer executive |
Communication | refers to the sharing of information which results in a high degree of understanding between the message sender and receiver |
Communication network | a structure through which information flows in a business |
Conflict | a situation that develops when one person interferes with the achievement of another’s goals |
Controlling | evaluating results to determine if the company’s objectives have been accomplished as planned |
Decision support system (DSS) | a system that helps managers consider alternatives in making specific decisions |
E-commerce | doing business online |
Ergonomics | a science of adapting equipment to the work and health needs of people |
Executive information system (EIS) | combines and summarizes ongoing transactions within the company to provide top-level executives with information needed to make decisions about company goals and direction |
Firewall | a system using special software that screens people who enter or exit a network by requesting passwords |
Internet service provider (ISP) | a service that provides Internet access |
Manager | a person who complete all four management functions on a regular basis and has authority over other jobs and people |
Management | the process of accomplishing the goals of an organization through the effective use of people and other resources |
Management information system (MIS) | integrates data from various departments to make it available to help managers with daily business operations |
Personal digital assistant (PDA) | a small computer-like device that can send and receive messages wirelessly |
Search engine | a program that assists in locating information on the Internet |
Telecommunications | allowing employees to work at home using computers rather than at the business |