click below
click below
Normal Size Small Size show me how
MGMT 300
Chapter 16
Question | Answer |
---|---|
The two types of objective controls managers use are _______. | Behavior and Output |
________ control regulates workers' actions and routines on the job, while _____ control measures the results of their efforts. | Behavior; output |
True or False: Feedback control is a mechanism for gathering information about performance deficiencies before they occur. | False. |
True or False: One significant advantage of economic value added (EVA) is that it clearly states what specific actions managers should or should not take in order to improve financial performance. | False. |
True or False: The control process begins when managers set goals. | True. |
True or False: Concurrent control seeks to prevent or minimize performance deficiencies before they occur. | False. |
_______ control is a method of gathering information about performance deficiencies after they occur. | Feedback. |
________ controls should be used when it is necessary to standardize operating procedures and establish limits. | Bureaucratic. |
Which of the following statements about economic value added (EVA) is true? | EVA is the amount by which profits (after expenses) exceed the cost of capital in a given year. |
Control is a(n) _______ process. | continuous, dynamic and cybernetic |
In October 2005, Cadbury Schweppes losses caused it to scale back its financial projections for the remainder of the year. These financial projections were _______ for the beverage company. | standards. |
In the traditional control systems used at most companies, ______ measures are used to assess performance. | financial. |
_____ control is a method of gathering information about performance deficiencies before they occur. | Feedforward. |