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Unit 6 Vocab Stack
Question | Answer |
---|---|
A non-personal promotional message paid for by an identified sponsor utilizing media such as television, radio, magazines, newspapers, billboards, and direct mail. | Advertising |
Dividing markets by identifying common responses to products and product features. | Behavioral segmentation |
Dividing markets by characteristics people have in common. | Demographic segmentation |
Dividing markets by where customers are located. | Geographic segmentation |
The group of potential customers who have similar needs and wants, sufficient buying power, and the willingness to give up a portion of that buying power in order to buy a product or service. | Market |
The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives. (American Management Association definition) | Marketing |
The philosophy that achieving organizational goals depends on determining the needs and wants of target markets and delivering the desired products/services more effectively and efficiently than competitors do. | Marketing concept |
The combination of the four strategies for product/service, price, place and promotion – the 4 Ps of marketing. | Marketing Mix |
The perceived standing of a business or a product in the minds of its customers as compared to the competition. | Market position |
The total amount of revenue that can potentially be generated in a specific industry or market. | Market potential |
Dividing the total market into smaller, well-defined groups with similar wants and needs and similar key characteristics. | Market segmentation |
The percentage of the total sales revenue captured by a firm within a market or industry. | Market share |
Communication between a salesperson and a customer (or customers) intended to influence the customer’s buying decision. | Personal selling |
Dividing markets by identifying common interests, attitudes, values, lifestyle, or personality traits among the individuals that constitute that market. | Psychographic segmentation |
Activities designed to create a favorable image for the business, its products, or its policies. | Public relations |
Information about a business or its products distributed through various media at no cost to the business and often not controlled by the business. | Publicity |
All promotional activities other than advertising, personal selling, publicity, and public relations designed to stimulate sales and sales effectiveness. | Sales promotion |
The group or groups of potential customers who have been identified as those most likely to patronize the business and/or buy the product. | Target market |
Identifying market segments with the greatest potential for sales and focusing marketing decisions on satisfying the individuals that make up these segments. | Target marketing |
Assurance by the seller that the product is as it is represented to be or that it will be as it is promised to be. | Warranty |