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eridania
chapter 12 vocab
Question | Answer | Question | Answers |
---|---|---|---|
leader | a manager who earns the respect and cooperation of employees to effectively accomplish the organization's work. | leadership style | the general way a manager treats and directs employees |
leadership | The ability to influence individuals and groups to archive organizational goals | autocratic leader | one who gives direct, clear, and precise orders with detailed instructions as to what, when , and how work is to be done |
human relations | how well people get along with each other when working together | democratic leader | one who encourages workers to share in making decisions about work-related problems |
power | the ability to control behavior | open leader | a manager who gives little or no directions to workers |
position power | comes from the podition the manager holds in the organization | situational leader | one who understands employees and job requirements and matvhes actions and decisions to the circumtances |
reward power | based on the ability to control resources, rewards, and punishments | work rules | regulations created to maintain an effective working environment in a business |
expert power | given to people who are considered the most knowledgeable | ||
identity power | given to poeople because others identify with or want to be accepted by them |