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Understanding Bus4

Chapter 4

QuestionAnswer
Standards or moral behaviors accepted by society as right versus wrong Ethics
Is my proposed action legal? Is it balanced? How will it make me feel about myself? Ethical situation question
People learn ethics by _____? Watching what others do.
Emphasize preventing unlawful behavior by increasing control and penalizing wrongdoers compliance-based ethics code
define the organization's guiding values, create an environment that supports ethically sound behavior, and stress shared accountability integrity-based ethics code
What step? Top management must adopt and unconditionally support an explicit code of conduct Step One
What step? Employees must understand that expectations for ethical behavior begins at the top and that senior Step Two
What step? Managers and others must be trained to consider the ethical implications of all business decisions Step Three
What step? There must be an ethics office where whistle blowers can come and anonymously report violations Step Four
What step? Outsiders such as suppliers, subcontractors, distributors, and customers, must be told about the ethics program Step Five
What step? The ethics code must be enforced with timely action if any rules are broken Step Six
A business's concern for the welfare of society Corporate social responsibility
the dimension of social responsibility that includes charitable donation corporate philanthropy
enhanced forms of corporate philanthropy directly related to the company's competencies corporate social initiatives
the dimension of social responsibility that includes everything from hiring minority workers to making safe products corporate responsibility
The dimension of social responsibility that refers to the position a firm takes on social and political issues corporate policy
a systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs social audit
Created by: kellyderbes
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