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SM 1.01
Question | Answer |
---|---|
Consumer | The person who uses the product. |
Customer | The person who purchases the product. In many cases the customer is also the consumer. |
Goods | Tangible items that satisfy customer's wants and needs. |
Services | Intangible items that satisfy customer’s needs and wants. |
Market | The group of potential buyers. |
Marketing | Process of developing, promoting, pricing, selling, and distributing products to satisfy customer’s wants and needs. |
Needs | A necessity for living. |
Place | Having the product available at the right time and location. Place is also known as distribution or logistics. |
Price | The amount a business charges customers for a product. |
Product | Businesses must decide which products to offer customers. Products include both goods and services. |
Promotion | Informing and reminding customers of the products available to them and persuading them to purchase. |
Target Market | The group of consumers a business desires to have as customers. |
Marketing Mix | A combination of decisions a business makes in order to best reach its target market. |
Wants | Products that are not necessities but are simply desired by the consumer. |