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Operation Management

QuestionAnswer
Operations / Production Activities in making products for customers
Operations/Production Management Systemic direction and control of the processes that transforms the resources into finished products that have value and will benefit customers
Resources in Production Men, Machines, Materials
Utility A products ability to satisfy a human need
Types of Utility Form Utility, Time Utility, Place Utility
Location Planning Plan on the location of the company as it can affect labour and transportation costs
Layout Planning proper layout planning will cause a company to respond more efficiently to the demand of products
Quality Planning ensuring products meet the customers quality standard
Performance how well the product does what it is supposed to do
Consistency the sameness of product quality from one unit to another
Total Quality Management activities that are focused on getting high-quality products into the marketplace
Supply Chain Management looks at the chain as a whole to improve the overall workflow system
Created by: narrthine
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