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Managing Business

QuestionAnswer
Planning Management process of determining what an organisation needs and how best to get it done.
Importance of planning provides direction and opportunity to analyse alternative courses of action
Business Plan Formal statement of business goals and plans
Strategy Direction and scope of an organization over the long-term
Management the creative problem solving process of Planning, Organising, Leading and Controlling
Manager an individual who is able to get things done through other people in order to achieve the goals of an organization.
Levels of Management Top, Middle, First-line
Functions of Management Planning, Leading, Organising, Controlling
Managerial Skills Technical, Human, Conceptual
Managerial Roles Interpersonal, Informational, Decisional
Communication Transfer of information from one person to another through the use of symbols
Barriers of Communication Language Limitations, Speaking/listening habits, Physical/social differences, Timing, Wordiness
Created by: narrthine on 2011-06-11



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