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theory mod 150 2

week 2 mod 150

Question	Answer
IT IS OFTEN THE PRACTICE ADMINISTRATOR WHO IS RESPONISBLE FOR THE BUSINESS PORTION OF THE PRACTICE	TRUE
A LARGE PERCENTAGE OF REIMBURSEMENT IN THE PHYSICIAN'S OFFICE IS GENERATED FROM THIRD-PARTY PAYERS	TRUE
INFORMATION PROVIDED ON THE PATIENT REGISTRATION FORM WILL PROVE CRITICAL TO ANY BILLING AND COLLECTION EFFORTS	TRUE
WHEN NO BUSINESS OR HOME TELEPHONE NUMBER IS LISTED ON THE PATIENT REGISTRATION FORM THIS MAY BE AN INDICATION OF A FUTURE NONPAYING PATIENT	TRUE
A COLLECTION RATE OF 80% TO 85% SHOULD BE A GOAL FOR THE PRACTICE ADMINISTRATOR IN CHARGE OF COLLECTIONS IN THE PHYSICIAN'S OFFICE	FALSE
MOST MEDICAL PRACTICES OPERATE WITH A SET OF FEES THAT MUST BE APPLIED TO ALL PATIENTS IN THE PRACTICE	TRUE
UNDER FEDERAL REGULATIONS A LIST OF THE MOST COMMON SERVICES THE PHYSICIAN OFFERS INCLUDING PROCEDURE CODE NUMBERS WITH A DESCRIPTION OF EACH SERVICE AND ITS PRICE MUST BE POSTED IN THE OFFICE WAITING ROOM	FALSE
WHEN A PHYSICIAN OFFERS A DISCOUNT IT MUST APPLY TO THE TOTAL BILL NOT JUST THE PORTION THAT IS PAID BY THE PATIENT	TRUE
IT IS LEGAL TO OFFER PATIENTS A CASH DISCOUNT WHEN THE ENTIRE FEE IS PAID AT THE TIME OF SERVICE	TRUE
IN MOST SITUATIONS BOTH PRIVATE INSURERS AND THE FEDERAL GOVERNMENT BAN WAIVING THE COPAYMENT PORTION OF THE PATIENTS FEE	TRUE
STANDARD POLICY SHOULD BE TO REDUCE FEES OF ANY PATIENT WHO DIES AFTER RECIEVING MEDICAL CARE	FALSE
YOU SHOULD NOT GIVE PATIENTS THE OPTION OF ASKING IF THEY WOULD LIKE TO PAY NOW OR HAVE A BILL SENT	TRUE
A MEDICAL PRACTICE CANNOT REFUSE TO LET AN ESTABLISHED PATIENT SEE THE DOCTOR BECAUSE OF A DEBT	TRUE
IN TRYING TO COLLECT AN UNPAID BALANCE A TELEPHONE INTERVIEW IS PREFERRED TO A PERSONAL INTERVIEW	FALSE
A PERSONAL CHECK IS A GUARANTEE OF PAYMENT	FALSE
IF A PATIENT WRITES PAID IN FULL ON A CHECK AGAINST AN ACCOUNT THAT WILL NOT BE PAID IN FULL WITH THE CHECK THE ACCEPTANCE OF THE CHECK INDICATES AN ACCEPTANCE OF THE PAID IN FULL REMARK	FALSE
ONE PERSON OR ONE DEPARTMENT SHOULD HANDLE ALL BILLING QUESTIONS	TRUE
THE BEST AND MOST EFFECTIVE COLLECTION STATEMENTS INCLUDE A HANDWRITTEN NOTE	TRUE
REFUNDS MAY BE MADE BY CHECK ON ACCOUNTS IN WHICH PAYMENT WAS MADE BY CREDIT CARD	FALSE
A PATIENT HAS A 600 BALANCE AND AGREES TO A PAYMENT PLAN OF 100 IN SIX INSTALLMENTS IF HE OR SHE SKIPS THE THIRD INSTALLMENT AND SENDS 25 THE FOLLOWING MONTH THE PHYSICIAN CAN SEND THE ACCOUNT TO A COLLECTION AGENCY	TRUE
THE FAIR CREDIT REPORTING ACT STATES THAT A PATIENT HAS 60 DAYS FROM THE DATE A STATEMENT IS MAILED TO COMPLAIN ABOUT AN ERROR	FALSE
WHEN A PHYSICIAN CONTINURES TO TREAT A PATIENT WITH AN OVERDUE ACCOUNT THE COURTS HAVE VIEWED THIS AN EXTENSION OF CREDIT THEREFORE PATIENTS WHO FALL INTO THIS DELINQUENT STATUS SHOULD BE REFERRED ELSEWHERE	TRUE
ACCORDING TO THE FDCPA DEBTORS CAN NEVER BE CONTACTED AT WORK	FALSE
IN A TELEPHONE COLLECTION CALL THE FIRST 2 MINUTES WILL SET THE SCENE FOR YOUR RELATIONSHIP WITH THE PATIENT	FALSE
IN A TELEPHONE COLLECTION CALL IF A PATIENT DOES NOT RESPOND IT PROBABLY MEANS NO	FALSE
MEDICARE ACCOUNTS MAY NOT BE WRITTEN OFF UNTIL SEQUENTIAL STATEMENTS HAVE BEEN SENT WITH AN INCREASING INTENSITY IN THE COLLECTION MESSAGE AND A GENUINE COLLECTION EFFORT HAS BEEN MADE	TRUE
ALL ACCOUNTS OLDER THAN 120 DAYS SHOULD GO TO A COLLECTION AGENCY	FALSE
STATEMENTS SHOULD NOT BE SENT TO A PATIENT WHO HAS FILED FOR BANKRUPTCY	TRUE
INSURANCE BILLING SPECIALISTS WHO HANDLE CHECKS OR CASH SHOULD BE BONDED AND INSURED	TRUE
CASH FLOW IS	THE ONGOING AVAILABILTY OF CASH IN THE MEDICAL PRACTICE
WHEN INSURANCE CARRIERS DO NOT PAY CLAIMS IN A TIMELY MANNER WHAT EFFECT DOES THIS HAVE ON THE MEDICAL PRACTICE?WHAT DOES THE INSURANCE BILLING SPECIALIST NEED TO MONITOR TO BE ABLE TO EVALUATE THE EFFECTIVENESS OF THE COLLECTION PROCESS	DECREASED CASH FLOW
THE AVERAGE AMOUNT OF ACCOUNTS RECIEVABLE SHOULD BE	1.5 TO 2 TIMES THE CHARGE FOR 1 MONTH OF SERVICES
ACCOUNTS THAT ARE 90 DAYS OR OLDER SHOULD NOT EXCEED	15% TO 18% OF THE TOTAL ACCOUNTS RECIEVABLE
WHAT SHOULD BE DONE TO INFORM A NEW PATIENT OF OFFICE FEES AND PAYMENTS POLICIES	SEND PATIENT INFORMATION BROCHURE SEND A CONFIRMATION LETTER DISCUSS FEES AND POLICES AT THE TIME OF THE INITIAL CONTACT
THE PATIENT IS LIKELY TO BE THE MOST COOPERATIVE IN FURISHING DETAILS NECESSARY FOR A COMPLETE REGISTRATION PROCESS	BEFORE ANY SERVICES ARE PROVIDED
THE REASON FOR A FEE REDUCTION MUST BE DOCUMENTED IN THE PATIENT'S	MEDICAL RECORD
PROFESSIONAL COURTESY MEANS	MAKING NO CHARGE TO ANYONE PATIENT OR INSURANCE COMPANY FOR MEDICAL CARE
WHEN COLLECTING FEE'S YOUR GOAL SHOULD ALWAYS BE TO	COLLECT THE FULL AMOUNT
A MEDICAL PRACTICE HAS A POLICY OF BILLING ONLY FOR CHARGES IN EXCESS OF 50 WHEN THE MEDICAL ASSISTANT REQUESTS A 45 PAYMENT FOR THE OFFICE VISIT THE PATIENT STATES JUST BILL ME HOW SHOULD THE MEDICAL ASSISTANT RESPOND	STATE THE OFFICE POLICY AND ASK FOR THE FULL FEE
THE MOST COMMON METHOD OF PAYMENT IN A MEDICAL OFFICE IS	PERSONAL CHECK
WHEN THE PHYSICIAN'S OFFICE RECIEVES NOTICE THAT A CHECK WAS NOT HONORED THE FIRST THING TO DO IS TO	CALL THE BANK OR THE PATIENT
ACCOUNTS RECIEVABLE ARE USUALLY AGED IN TIME PERIODS OF	30,60,90, AND 120 DAYS
MESSAGES INCLUDED ON STATEMENTS TO PROMOTE PAYMENT ARE CALLED	DUN MESSAGES
WHAT IS THE TYPE OF BILLING SYSTEM IN WHICH PRACTICE MANAGEMENT SOFTWARE IS USED	COMPUTER BILLING
EMPLOYMENT OF A BILLING SERVICE IS CALLED	OUTSOURCING
THE FIRST STATEMENT SHOULD BE	PRESENTED AT THE TIME OF SERVICE
THE FIRST TELEPHONE CALL TO THE PATIENT TO TRY TO COLLECT ON AN ACCOUNT SHOULD BE MADE	AFTER THERE IS NO RESPONSE FROM THE THIRD STATEMENT
WHAT IS A CARD CALLED THAT PERMITS BANK CUSTOMERS TO MAKE CASHLESS PURCHASES FROM FUNDS ON DEPOSIT WITHOUT INCURRING REVOLVING FINANCE CHARGES FOR CREDIT	DEBIT CARD
HOW MANY INSTALLMENTS(EXCLUDING A DOWN PAYMENT) MUST A PAYMENT PLAN HAVE TO REQUIRE FULL WRITTEN DISCLOSURE	FOUR OR MORE
PATIENT ACCOUNTS THAT ARE 90 DAYS OR OLDER SHOULD NOT EXCEED WHAT PERCENT OF THE TOTAL OFFICE ACCOUNTS RECIEVABLE	15% TO 18%
WHAT IS THE NAME OF THE FEDERAL ACT THAT PROHIBITS DISCRIMINATION IN ALL AREAS OF GRANTING CREDIT	EQUAL CREDIT OPPORTUNITY ACT
WHAT IS THE NAME OF THE ACT DESIGNED TO ADDRESS THE COLLECTION PRACTICES OF THIRD-PARTY DEBT COLLECTORS AND ATTORNEYS WHO REGULARLY COLLECT DEBTS FOR OTHERS	FAIR DEBT COLLECTION PRACTICES ACT
ALL COLLECTIONS CALLS SHOULD BE PLACED	AFTER 8AM AND BEFORE 9PM
WHICH GROUP OF ACCOUNTS WOULD A COLLECTOR TARGET WHEN HE OR SHE BEGINS MAKING TELEPHONE CALLS	60 TO 90 DAYS ACCOUNTS
IN MAKING COLLECTION TELEPHONE CALLS TO A GROUP OF ACCOUNTS HOW SHOULD THE ACCOUNTS BE ORGANIZED TO DETERMINE WHERE TO BEGIN	ORGANIZE THE ACCOUNTS ACCORDING TO AMOUNTS OWED AND START WITH THE LARGEST AMOUNT
A PLAN IN WHICH EMPLOYESS CAN CHOOSE THEIR OWN WORKING HOURS FROM WITH A BROAD RANGE OF HOURS APPROVED BY MANAGEMENT IS CALLED	FLEX TIME
WHEN WRITING A COLLECTION LETTER	USE A FRIENDLY TONE AND ASK WHY PAYMENT HAS NOT BEEN MADE
IF AN INSURANCE COMPANY SEEMS TO BE IGNORING ALL EFFORTS TO TRACE A CLAIM SEND A COPY OF THE	HISTORY OF THE ACCOUNT
NETBACK IS A TERM USED TO DESCRIBE	A COLLECTION AGENCY'S PERFORMANCE
THE PART OF THE LEGAL SYSTEM THAT ALLOWS LAYPEOPLE TO SETTLE A LEGAL MATTER WITHOUT USE OF AN ATTORNEY IS THE	SMALL CLAIMS COURT
IN A BANKRUPTCY CASE MOST MEDICAL BILLS ARE CONSIDERED	UNSECURED DEBT
THE WORD____COMES FROM A LATIN WORD THAT MEANS TO BELIEVE OR TO TRUST	CREDIT
THE UNPAID BALANCE DUE FROM PATIENTS FOR SERVICES THAT HAVE BEEN RENDERED IS CALLED	ACCOUNTS RECIEVABLE
THE PATIENT INFORMATION SHEET IS ALSO KNOWN AS THE	PATIENT REGISTRATION INSURANCE FORM
THE PATIENT REGISTRATION FORM SHOULD BE UPDATED AT LEAST EVERY	6 MONTHS OR EACH TIME PATIENTS IS SEEN
ALL DISCOUNTED FEES NEED TO BE NOTED ON THE PATIENT'S	FINACIAL ACCOUNTING RECORD OR LEDGER CARD
ASSETS OR DEBTS THAT HAVE BEEN DETERMINED TO BE UNCOLLECTIBLE AND ARE THEREFORE TAKEN OFF(DEBITED) THE ACCOUNTING BOOKS AS A LOSS ARE CALLED	WRITE OFFS
THE AMOUNT DUE LISTED ON THE PATIENT'S FINANCIAL ACCOUNTING RECORD IS ALSO REFERRED TO AS THE ACCOUNT	BALANCE
IF THE ENDORSEMENT ON THE BACK OF THE PAYMENT CHECK DOES NOT MATCH THE NAME ON THE FRONT THERE MAY BE A CASE OF	FORGERY
THE PROCEDURE OF SYSTEMICALLY ARRANGING THE ACCOUNTS RECIEVABLE BY AGE FROM THE DATE OF SERVICE IS CALLED	AGE ANALYLSIS
THE STATEMENT THIS BILL IS NOW 30 DAYS PAST DUE PLEASE REMIT PAYMENT IS CALLED A	DUN MESSAGE
THE OUTSIDE PARTY WHO TAKES OVER THE TASK OF PREPARING AND MAILING STATEMENTS IS KNOWN AS A/AN	BILLING SERVICE
THE TERM___IS USED WHEN ACCOUNTS ARE BILLED AT SPACED INTERVALS DURING THE MONTH	CYCLE BILLING
THE TRUTH IN LENDING CONSUMER CREDIT COST DISCLOSURE REQUIRES BUSINESS TO DISCLOSE ALL ___AND___COSTS RELATED TO GRANTING CREDIT	DIRECT AND INDIRECT
A FORMAL REGULATION OR LAW SETTING TIME LIMITS ON LEGAL ACTION IS KNOWN AS	STATUE OF LIMATIONS
THE MAXIMUM TIME DURING WHICH A LEGAL COLLECTION SUIT MAY BE RENDERED AGAINST A DEBTOR IS REFERRED TO AS A/AN	STATUE OF LIMATIONS
ACCORDING TO THE FDCPA DO NOT CONTACT A THIRD PARTY MORE THAN__UNLESS REQUESTED TO DO SO BY THE PARTY OR THE RESPONSE WAS ERRONEOUS OR INCOMPLETE	ONCE
THE COLLECTION ABBREVIATION TTA MEANS	TURNED TO AGENCY
THE COLLECTION ABBREVIATION OOT MEANS	OUT OF TOWN
WHEN DEALING WITH MANAGED CARE CONTRACTS DO NOT SIGN CONTRACTS THAT USES THE ___CLAUSE BECAUSE THIS IS A WAY FOR ONE PARTY TO SHIFT FINANCIAL RESPONSIBILITIES TO ANOTHER PARTY	HOLD HARMLESS
PATIENT'S ACCOUNTS TURNED OVER TO A COLLECTION AGENCY SHOULD HAVE A/AN	LETTER OF WITHDRAWL
IN FILING A CLAIM IN SMALL CLAIMS COURT THE PHYSICIAN'S OFFICE IS REFERRED TO AS THE	PLANTIFF
A PATIENT WHO OWES A BALANCE ON HIS OR HER ACCOUNT AND MOVES BUT LEAVES NO FORWARDING ADDRESS IS CALLED A/AN	SKIP
IN DEALING WITH AN ESTATE CLAIM A CALL TO THE __CAN BE MADE PERIODICALLY TO CHECK ON THE STATUS OF THE ESTATE	EXECUTOR
A/AN ___ IS A CLAIM ON THE PROPERTY OF ANOTHER AS SECURITY FOR A DEBT	LIEN
THE RELATIONSHIP OF THE AMOUNT OF MONEY OWED TO A PHYSICIAN AND THE AMOUNT OF MONEY COLLECTED ON THE PHYSICIAN'S ACCOUNTS RECIEVABLE IS CALLED THE	COLLECTION RATIO
WHICH TYPE OF BANKRUTCY IS CONSIDERED WAGE EARNER'S BANKRUPTCY	CHAPTER 13
IF THE PATIENT REFUSES TO DIVULGE ANY NEEDED INFORMATION ON THE PATIENT REGISTRATION FORM THE POLICY SHOULD BE TO BILL THE PATIENT USING THE INFORMATION THAT HAS BEEN GIVEN	FALSE

Created by: moviegrl

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