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Comm 151- Chapter 11

Group Decision Making

QuestionAnswer
What is Decision Making? • Process of developing a commitment to some course of action o Choice o Process o Resources
Group Decision Making Quality • Groups are more vigilant than individuals- more people are scanning the environment • Groups can generate more ideas than individuals can • Groups can evaluate ideas better than individuals can
Diffusion of Responsibility the ability of group members to share the burden of negative consequences of a poor decision
Decision Acceptance and Commitment people want to make decisions that will effect them
Disadvantages of Group Decision Making Time Conflict Domination Groupthink
Group Think the capacity for group pressure to damage the mental efficiency, reality testing, and moral judgment of decision-making groups
8 Symptoms of Group Think Illusion of Invulnerability Rationalization Stereotypes of outsiders Pressure of conformity Self-censorship Illusion of unanimity Mindguards
How do groups handle risks? Risky Shifts - riskier decisions than alone Conservative Shift - less risky decisions than alone
Symptoms of Defective Decision Making Incomplete survey of alternatives incomplete survey of objectives failure to examine risks failure to repraise initially reprused alternatives
Created by: c.bertrand
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