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Airline Terminology.
Allegiant Airline Terminology
| Question | Answer |
|---|---|
| ACAA | AIR CARRIER ACCESS ACT |
| A/C | AIRCRAFT |
| ACM | ADDITIONAL CREW MEMBER/JUMPSEAT RIDER- Any person, other than a working crewmember, who is qualified and authorized to ride on the jumpseat which is a seat in the flight deck or cabin for crew members only. |
| ARINC | AERONAUTICAL RADIO, INC.- A nonprofit, aviation industry owned, radio and message switching system used primarily enroute communication between aircraft and their company operations control center/dispatch offices. |
| AFT | Near, towards, or in the rear section of the aircraft |
| AIRCRAFT NUMBER OR TAIL NUMBER | An identification number painted on the outside of the aircraft |
| AOG | AIRCRAFT ON GROUND- A term used by maintenance parts shipper to indicate that the part(s) are urgently needed because an aircraft is ground due to lack of repair parts. |
| AIRCRAFT SWAP | A change from the scheduled aircraft for a given flight to another aircraft |
| AIS | Allegiant Information System- Our reservations system |
| AOA | AIR OPERATIONS AREA- Includes Runways, Taxiways, Ramp and parking spots where aircraft operate. |
| ATC | AIR TRAFFIC CONTROL- An FAA operated facility established to provide traffic control services to aircraft on IFR (Instrument Flight Rules) flight plans within controlled airspace and principally during the enroute phase of a flight. |
| AC | AISLE CHAIR- Device used to transport immobile customers on or off an aircraft. |
| AOSSP | Aircraft Operator Standard Security Program |
| ATA | Actual Time of Arrival |
| ATC | Air Traffic Control |
| BAGGAGE | The personal possessions accompanying a customer. |
| BAGGAGE TAG | A numbered tag that is attached to a bag that contains its intended routing and destination. This tag is completed by and attached to the baggage by the airline personnel. |
| BAGGAGE MAKE-UP AREA | An area or room where baggage is sent for sorting and routing to appropriate aircraft or airlines. |
| BEVERAGE SERVICE | Includes soft drinks, juice, coffee, tea and cocktails |
| BLOCK TIME | When the A/C moves from ramp blocks for the purpose of the flight and ending when the A/C comes to a stop at the ramp at the termination of a flight |
| BOARDING PASS | A validated document issued to a customer that permits boarding of the aircraft at boarding time. |
| BRIEFING | A short meeting of the Stations staff at the beginning of the shift to discuss any operational needs or concerns for the day |
| BSO | Baggage Service Office |
| BULKHEAD | A structure component of the aircraft capable of sustaining a 9g impact |
| CABIN | The interior of an aircraft where the customers are seated |
| CAPT | CAPTAIN- Pilot in command who sits in the left seat of the flight deck |
| CARGO | An airline that transports customers/cargo over government certificated and authorized ro |
| CARRIER | An airline that transports customers/cargo over government certificated and authorized routes. |
| CERTIFIED AIR CARRIER | An air carrier holding a certificate or public convenience and necessity issued upon meeting certain qualifications, by the US Department of Transportation (DOT), authorizing the certificate holder to engage in air transportation. |
| CHARTER FLIGHT | Airplane "rented" by a group for its own use. A charter flight my operate on or off the Allegiant Air system as long as the destination city has approved airport facilities. |
| CHECK-IN TIME | The minimum time prior to scheduled flight departure in which a ticketed customer must present himself/herself at the airline's check-in point in order to hold his/her reservation. |
| CHOCKS | Wooden, metal or rubber blocks used to secure aircraft or equipment wheels to keep them from moving. |
| CLEARANCE | Permission must be received from ATC before an aircraft can taxi, takeoff and/or land at an airport |
| CMS | CENTRAL MANAGEMENT SOLUTIONS- the system used by Allegiant to book all flights, check in and board all passengers, manage crews and aircraft parts. |
| COMAT/COMAIL | COMPANY MATERIAL/COMPANY MAIL- documentation and/or item shipped via operated aircraft or other conveyances. |
| COMMISARY | Airline department that supplies the aircraft with food, beverages and other inflight amenities. |
| CO-PILOT | Assistant to the Captain of the aircraft. The Co-Pilot is the second in command and is also qualified to fly the aircraft. Also known as the First Officer. |
| COCKPIT/FLIGHT DECK | Area of an aircraft from which the flight crew flies the aircraft The cockpit is restricted to authorized crewmembers or FAA personnel during flight Customers are not allowed. The door to the cockpit is to remain locked at all times when flying |
| CONFIGURATION | Seating arrangements on board the aircraft. |
| CONNECT | A Customer who must make a change of aircraft in order to reach final destination. |
| CONTROL TOWER | An on-airport FAA air traffic control facility used to control and direct traffic on "final approach" and on the ground. |
| CONTRACT OF CARRIAGE | Rules filed with the DOT that govern Allegiant Air that must be adhered to. These must be available to hand out to any requesting customers. |
| CREW | Company personnel who work on an aircraft during flight. |
| CREW REST | The period from actual checkout to scheduled check-in |
| CREW SCHEDULING | The department responsible for assigning and keeping track of all flight crews. |
| CUTE | The computer system used at the Las Vegas Airport to interface airline systems with the airport system. |
| DANGEROUS GOODS | Any material or substance which has been determined by the US Department of Transportation to be capable of posing an unreasonable risk to health, safety and property, when transported in commerce. |
| DEADHEADING CREW | Transportation of a crewmember from one point to another to cover a trip or return to home base. |
| DENIED BOARDING COMPENSATION | Compensation paid to customers holding confirmed space on specific flight on which the airline is unable to accommodate the customer, due to an oversell situation. |
| DEPLANE | The term used to denote customers leaving the airplane. |
| DEPRESSURIZATION | An involuntary loss of cabin pressurization. |
| DIRECT FLIGHT | A flight which it goes from point A to point B to point C with a stop at point B to pick up customers, but those already on board do not change planes or deplane. |
| DISPATCH | Also known as SOC (SYSTEM OPERATIONS CONTROL). This department is charged with the responsibility of dispatching flights, determining the suitability of operational facilities and the safe operation of each flight. |
| DOMESTIC | A flight within the US, Alaska and Hawaii are considered domestic flights, however special authorization and systems on board the aircraft are required. |
| DOWN LINE CITY | Destination of the aircraft. |
| D.O.T | DEPARTMENT OF TRANSPORTATION- The government agency that governs economic concerns of the transportation industry. |
| EQUIPMENT | Refers to the aircraft type (MD82, MD83, D87) |
| ESCORT | A person traveling with a handicapped or impaired individual. |
| ETA | ESTIMATED TIME OF ARRIVAL- The time that an aircraft/flight is estimated to arrive at a specific station. |
| ETD | ESTIMATED TIME OF DEPARTURE- The time that an aircraft/flight is estimated to departure at a specific station. |
| EVACUATION SLIDE | An inflatable slide mounted on the inside of the aircraft doors for the use of all people on board in an emergency. |
| EXCESS BAGGAGE | A declared value in excess of a carrier's normal baggage limit of liability. A customer pays an extra fee to obtain additional loss protection. |
| F/A | FLIGHT ATTENDANT- Company personnel working on board a commercial aircraft who perform various duties for customer safety and service. The FAA requires specific numbers of Flight Attendants per seats on aircraft. |
| F/A JUMPSEAT | Retractable seat in the cabin where the fligth attendant sits for takeoff and landing |
| FAA | FEDERAL AVIATION ADMINISTRATION- The government agency which regulates airlines and/or aircraft safety and emergency procedures. |
| FERRY FLIGHT | A flight set up to operate without revenue customers. Usually to reposition an aircraft. |
| FLEET | Total airplanes operated by a single company. |
| FLIGHT DECK | The pilot's compartment containing all the controls and navigation equipment with which to fly to aircraft. |
| FLIGHT PLAN | A plan filed with an FAA operated Air Route Traffic Control Center or Flight Service Station that contains and altitude information about an intended flight. |
| FIDS | FLIGHT INFORMATION DISPLAY SYSTEM |
| FINAL APPROACH | Flight path of an aircraft when lined up with the runway for landing. |
| F/O | FIRST OFFICER- Second in command to the Captain. The First Officer sits in the right seat of the flight deck. |
| FOB | Fuel on Board/Destination fuel in Flight Following (Flifo) |
| FLAPS | Hinged or pivotal portions of the wing used for additional lift on takeoff and for landing. The fliaps are retractable into the wing when the aircraft is in flight |
| FLIFO | FLIGHT INFORMATION |
| FLIGHT TIME | Time it takes to go from one place to another by air. From take-off to landing, and does not include taxi time. |
| FOD | FOREIGN OBJECT DEBRIS- Damage caused by debris striking an aircraft or being ingested by an engine. Can also refer to the actual damage. |
| FORWARD AIR STAIRS | A retractable set of stairs located on the front, captain side, of the aircraft fueslage. The stairs are used to board or deplane passengers when a jetway is not being used. |
| FUSELAGE | The aircraft body |
| FWD | Front of the aircraft, toward the flight deck. |
| GALLEY | Small designated area where beverages and meals (if applicable) are prepared. |
| GATE | Area where customers congregate before boarding the aircraft. Also know as the "Hold Room" |
| GATE CHECK TAGS | Tags that are placed on security screened items to allow them to be re-claimed at the arrival gate. Application is limited to items such as strollers, wheelchairs, etc |
| GATE SERVICE | Snacks and beverages provided for customers in the gate area when there is an irregular operation. |
| GOA | GROUND OPERATIONS AGENT- A Company employee assigned to perform duties having to do with the loading, unloading and servicing of arriving and departing aircraft. |
| GO SHOW | A customer who walks up to the ticket counter to fly the same day as they are purchasing their ticket |
| GPU | GROUND POWER UNIT- A self-contained electrical generating unit or batter bank (cart) used to provide external power to and aircraft for the purpose of operating on-board electrical systems or for starting engine. |
| GROUP | A Reservation containing more than 9 customers flying the same itinerary. |
| GSC | GROUND SECURITY COORDINATOR |
| HAND SIGNALS | Signals used to communicate directions between personnel and a pilot in the starting of engines, parking or taxing of an aircraft to or from a terminal parking position. |
| HAZ MAT | HAZARDOUS MATERIALS- See Dangerous Goods |
| HOLDING | The flight that is waiting. It may be holding on the ground for a gate or holding for takeoff clearance. It may also be holding in the air. |
| HUB | An airport where a large percentage of an airline's flights connect. |
| INBOUND | The aircraft, flight crew, or anyone else arriving at a station. |
| INOP | INOPERATIVE |
| INTERLINE | Any transaction involving any two or more airlines, generally involving the transfer of customers, baggage and/or air freight between airlines. |
| IN-TIME | The actual time an aircraft stops at its designated parking position. |
| IATA | INTERNATIONAL AIR TRANSPORT ASSOCIATION-The trade association of air carriers involved in international air commerce. |
| ITINERARY | Generally referring to the complete travel plan of a customer, including flight number and airport stops and destination. |
| IROP | IRREGULAR OPS- Any event causing the flight schedule to be disrupted. |
| JET BLAST | The air blast/flow created by an operating jet engine |
| JETWAY/JETBRIDGE | Enclosed tunnel/passageway between the aircraft and the terminal gate area, which is power driven and controlled by the gate agent. |
| LC | LAP CHILD- A child who has not yet reached their 2nd birthday, who is not included in the count of the total customers onboard the aircraft. |
| LAV | Aircraft lavatories |
| LAYOVER | A point, enroute, on a flight where the crew spends time on the ground. |
| LOAD FACTOR | The ratio between the number of seats filled on a given flight or system versus the total number seats in an airline inventory by flight or system, expressed in percentages. |
| MANIFEST | A document listing customers and/or cargo carried aboard a specific airline flight. |
| MARSHALLER | Agent who directs an aircraft on the ground with the use of proper authored hand signals. |
| MARSHALLING | Directing an aircraft on the ground using hand signals. |
| MISBOARD/OVER CARRY | The boarding of a customer, baggage or cargo on the wrong flight. Also called an "Over Carry" |
| MISCONNECT | A customer who was inbound on a flight that was to connect them to another flight, but due to delays, arrived after his connecting flight departures. |
| NON-REVENUE | Generally refers to employees traveling on Space Available or Positive Space Passes |
| NO-FLY LIST | A list of persons compiled by the FAA/TSA who potentially would not be permitted to fly. |
| NON-STOP FLIGHT | An air carrier flight operated between any two points whitout scheduled intermediate stops. |
| NO SHOW | A customer who reserves a seat on a specific flight then fails to check-in or cancel the reservation. |
| NOTAM | NOTICE TO AIRMEN- An FAA published notice containing information about changes in airport, air traffic control facilities, services, procedures or an alert pointing out potential hazards to air traffic. |
| NS | NO SHOW customer |
| NTSB | NATIONAL TRANSPORTATION SAFETY BOARD |
| OFF-LINE | Refers to routes and facilities of other air carriers. |
| OFF-LINE STATION | Cities an airline does not normally serve, or those not included in the company's route structure. Charter flights sometimes fly into off-line stations. |
| OFF-TIME | Refers to the time an aircraft becomes airborne. |
| ON-LINE | Refers to routes and facilities of The Company. |
| ON TIME | Refers to the time an aircraft touches down after a flight. |
| OPS | OPERATIONS- The company office at the airport concerned with the loading and working of a flight. |
| ORIGINATING STATION | The city where the flight begins. |
| OUTBOUND | The aircraft flight crew or anyone leaving a station |
| OUT TIME | The time at which an aircraft/flight begins moving/taxiing under its own power for the purpose of departing the airport. |
| OVERHEAD BIN | An enclosed compartment in the aircraft located above customers' seats in which carry-on items can be placed. Each bin is labeled with the weight limits. |
| OVERBOOK | The booking and selling of more seats than are actually available on a specific aircraft/flight |
| PAX | PASSENGER OR CUSTOMER |
| PERISHABLES | Items that are subject to spoilage or quality deterioration due to temperature variations while in an air carrier's possession. |
| LA | Live Animal/Pet in Cabin |
| PLACARDS | Any information sign onboard an aircraft, such as the information signs in the lav that states the penalty for smoking in an aircraft lavatory, and the No Smoking/Fasten Seatbelts signs located above the customers seats. |
| POSITIONING FLIGHT | A non-revenue flight operated for the purpose of positioning a specific aircraft to a location where it is needed |
| POWER BACK | A term used when the aircraft engines are operated in reverse to back away from the gate under its own power |
| PSU | PASSENGER SERVICE UNIT - above individual rows of passenger seats. It contains air vents, reading lights, F/A call button, and oxygen panel. |
| PUSH BACK | A term used to describe the procedure where a piece of ground equipment moves an aircraft away from the gate. |
| QUEUE | The process of communicating with customers in line at a ticket counter to make sure the ones departing most urgently receive care prior to those who have extra time. |
| QUICK TURN | A late arriving flight who’s ground turn time is less than the actual scheduled ground time. |
| RAMP | The paved area outside of a boarding gate used to park aircraft while being serviced in preparation for customer boarding and departure. |
| RELEASE | Paperwork sent from dispatch to the station that must be given to the Captain to proceed with a flight. |
| REPO FLIGHT | A flight which is repositioning an aircraft to another city to pick up a flight. There are usually no customers on these flights, only crewmembers. Also known as “Ferry Flight”. |
| RON | REMAIN OVERNIGHT - Refers to aircraft and/or flight crews who remain overnight at a city other than their domicile. |
| ROUND TRIP | A trip from one city or airport to another and return to the city or airport of origin made over the same routing |
| ROUTE STRUCTURE | Where an airplane normally flyies or has flights on a regular basis |
| RUNWAY | The area used specifically for the landings and takeoffs of aircraft. |
| SCREENED BAGGAGE | Baggage that has undergone a security inspection at an airport security checkpoint |
| SIDA | SECURITY IDENTIFICATION DISPLAY AREA - The area of an airport where identification must be displayed at all times |
| SCREENED PASSENGER | A customer that has undergone the security screening process at an airport security checkpoint and has been cleared to enter an airport "sterile" area |
| SKYCAP | A person stationed at airport curbside or in the baggage claim area to provide assistance to customers in the handling and checking of baggage |
| SYSTEMS OPERATION CONTROL (SOC) | Also known as DISPATCH. This department is charged with the responsibility of dispatching flights, determining the suitability of operational facilities and the safe operation of each flight. |
| STATION | In general, the name given to an airline's airport operation |
| STANDBY PASSENGER | A customer who does not hold a confirmed seat/reservation on a given flight, but elects to standby in hopes of being accommodated should a no-show situation occur |
| STERILE AREA | Areas of an airport that are protected by one or more security systems. The area on the secured or screened side of a security checkpoint or security device. |
| SUBSERVICE | When another air carrier operates an Allegiant Air flight |
| TARIFF | The notice of fares, rates and rules applicable to the transportation of customers, baggage and air freight |
| TAXI | To operate an aircraft under its own power on the ground except when involved in takeoffs or landings |
| TERMINATOR | The station where a flight makes its last stop |
| TERMINAL | Generally refers to a device connected to a host computer that is used to transmit and receive data and text |
| TEST FLIGHT | A flight to test the performance of an aircraft after certain maintenance procedures have been performed |
| THROUGH FLIGHT | A flight with at least one scheduled intermediate stop enroute to its final destination. |
| THROUGH CUSTOMER | A customer that is ticketed to travel to a point beyond any intermediate stop to his/her final destination. |
| TSA | TRANSPORTATION SECURITY ADMINISTRATION - A federal agency empowered to oversee security at all airports |
| TURBULENCE | Rough air caused by currents of warm air rising and cold air falling. Also caused by winds being deflected off of hills or Mountains |
| TURNAROUND | The time that an aircraft remains on the ground at the termination of one specifically numbered flight and the departure of its next specifically numbered flight |
| UM | UNACCOMPANIED MINOR - A child between the ages of 5 and 11 years that is traveling alone. |
| UP-LINE | A station or stations from which an aircraft has arrived |
| V/S | VOLUNTARY SEPARATION - The voluntary separation of a customer from his baggage |
| WANDS | Hand held signal devices, either lighted or unlighted, that are used to amplify the hand signals used in guiding aircraft to and from ramp parking positions. |
| WEIGHT AND BALANCE | A term referring to whether an aircraft is loaded in accordance with its operating and performance parameters. A weight and balance form is completed for each departure, a copy is retained for station files. |
| ZULU TIME | Local civil time at Greenwich, England used throughout the world in navigation. Also called Greenwich Mean Time or GMT |
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