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1Exceptional manager
Management a practical introducation
Question | Answer |
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Organization | a group of people who work together to achieve some specific purpose |
Management | is defined as 1) the pursuit of organizational goals efficiently and effectively by 2) integrating the work of people through 3) planning organizting, leading, and controlling the organization's resources. |
Efficient | to use resources--people, money, raw, materials, and the like--wisely and cost-effectively |
Effective | to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organization goals |
Competitive advantage | the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them |
innovation | finding ways to deliver new or better goods or services |
Internet | the global network of independently operation but interconnected computers, linking hundreds of thousands of smaller network around the world |
e-commerce | the buying and selling of goods or services over computer networks |
e-business | using the internet to facilitate every aspect to running a business |
text messages and documents transmitted over a computer network | |
project management software | programs for planning and scheduling the people, cost and resources to complete a project on time |
database | computerized collections of interrelated files |
telecommute | work from home or remote locations using a variety of information technologies. |
entrepreneur | is someone who sees a new opportunity for a product or service and launches a business to try to realize it |
videoconferencing | using video and audio links with computers to let people in different locations see, hear, and talk with one another |
collaborative computing | using state-of-the-art computer software and hardware, will help people work better together |
knowledge management | the implementing of system and practices to increase the sharing of knowledge and information throughout an organization |
sustainability | is defined as economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs |
organizing | is defined as arranging tasks, people, and resources to accomplish the work |
management process--four management functions | planning, organizing, leading, and controlling |
leading | is defined as motivating directing, and otherwise influencing people to work hard to achieve the organization's goals |
controlling | is defined as monitoring performance, comparing it with goals, and taking corrective action as needed |
Top managers | make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it |
middle managers | implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first managers below them |
first-line managers | make short term operating decisions, directing the daily tasks of non-managerial personnel |
functional manager | is responsible for several organizational activities |
interpersonal roles | managers interact with people inside and outside their work units |
Decisional roles | use information to make decisions to solve problems or take advantage of opportunities. |
general manager | is responsible for several organizational activities |
interpersonal roles | managers interact with people inside and outside their work units |
informational roles | as monitor, desseminator, and spoken-person managers receive and communicate information |
entrepreneurship | is the process of taking risks to try to realize it. |
intraprenur | is someone who works inside an existing organization's resources to try to realize it |
internal locus of control | the belief that you control your own destiny |
Human skills | the ability to work well in cooperation with other people to get things done |
Conceptual skills | consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together |