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Leadership Fin 5
| Question | Answer |
|---|---|
| Creative-thinking process | A five-step method for encouraging your own creativity to reveal itself; includes pinpointing the question, gathering information, setting the question aside for a while, welcoming your own creative insight, and finding out if the answer works |
| Critical thinking | Thinking that analyzes what the information is, where it's coming from, and how it should be appropriately applied |
| Discussion | A conversation among members of a group |
| Fact | A true statement |
| Ground rules | Basic rules for operating a group discussion |
| Group | People working individually under the guidance of an assigned leader to achieve pre-established goals |
| Leader | An individual who provides leadership to achieve goals |
| Logic | An objective, or neutral, way to make sense of the facts by considering some facts more important than others |
| Open-minded | The ability to see different views and perceptions |
| Opinion | A person's point of view or belief about a topic |
| Relevant | Pertaining to the topic at hand |
| Value judgment | A statement that reflects a person's opinion or evaluation of something |
| Clarification | The process of making something clear and understandable |
| Consequence | The result of an action |
| Distractions | Things that interrupt us, causing us to turn our focus away from what we're doing |
| Interpret | To explain |
| Life skill | Basic skill necessary to survive |
| Misinterpret | Not to understand something as it was intended to be understood |
| Nonverbal | Communication that involves the use of gestures or facial expressions, rather than the use of words |
| Oral directions | Verbal instructions |
| Sequential | In logical order, as in first, second, and third |
| Social skill | A skill valued by people, such as manners |
| Verbal | Communication involving the use of words |
| Aggression | Feelings of anger and disrespect for others that may lead to aggressive behavior |
| Aggressive behavior | Conduct based on a willingness to ignore the rights of others and to take advantage of them in order to achieve personal goals |
| Aggressiveness | An attitude based on feelings of aggression |
| Assertive behavior | Conduct based on respect for your own rights and for the rights of others |
| Assertiveness | The ability to express yourself, communicate your point of view, and stand up for your rights, principles, and beliefs |
| Attack behavior | Aggressive behavior that is like a personal attack on others |
| Barrier | Anything that blocks the way or makes it more difficult to accomplish something |
| Body language | Gestures, facial expression, or any other form of communicating without words; often called "silent language" |
| Conversation | Talk between people |
| Embarrass | Make others feel uncomfortable, ashamed, or ill at ease |
| Facial expression | The look of the face that shows thoughts or feelings |
| Need | Something required or essential that is lacking |
| Nonverbal assertiveness | A confident attitude expressed through body language |
| Offended | Caused someone to be uncomfortable, embarrassed, or angry |
| Offensive | Anything that causes others to feel discomfort, embarrassment, or anger |
| Passive behavior | Conduct in which people fail to exercise their own rights and to respect their own needs |
| Passiveness | An attitude based on the desire to avoid conflict |
| Posture | The way in which you hold your body while Sitting or standing |
| Respect | Regard or esteem |
| Self-control | Restraint of your feelings, words, and actions |
| Self-esteem | How you feel about yourself at any given time |
| Stress | A mental, physical, or emotional feeling of pressure or tension |
| Verbal assertiveness | A confident attitude that involves the use of words |
| Aggressive behavior | Conduct based on a willingness to ignore the rights of others and to take advantage of them in order to achieve personal goals |
| Assertive behavior | Conduct based on respect for your own rights and for the rights of others |
| Behavior pattern | The manner in which a person consistently reacts, or responds, in various situations |
| Conflict | A disagreement |
| Conflict resolution | The process of resolving or ending a conflict. |
| Conflict response mode | The manner in which a person reacts or handles conflict when a disagreement occurs |
| Cooperation | The willingness to work with another person to resolve differences |
| Emotional conflict | A disagreement that is based on differences regarding personal beliefs, values, or experiences |
| Forcing | A conflict response mode in which one or both parties exhibit aggressive behavior and express a low level of cooperation |
| Functional conflict | A disagreement that is tangible or concrete; often occurs when two parties share a common goal but approach the process in a different manner |
| Ignoring | A conflict response mode in which one or both parties exhibit passive behavior and express a low level of cooperation |
| Mediation | The process in which a neutral, third person works to help two opposing parties resolve a conflict |
| Negotiating | A conflict response mode in which one or both parties exhibit assertive behavior and express a moderate or high level of cooperation |
| Objective | A point of view that is not influenced by bias, prejudice, or outside opinion |
| Passive behavior | Conduct in which people fail to exercise their own rights and to respect their own needs |
| Problem solving | A conflict response mode in which one or both parties exhibit assertive behavior, express a high level of cooperation, and demonstrate the desire to reach a resolution that is satisfactory to both parties |
| Resolution | The outcome of a conflict |
| Yielding | A conflict response mode in which one or both parties exhibit passive behavior and express a high level of cooperation |
| Adaptability | The ability to adjust or modify attitudes and/or behavior to new situations or circumstances |
| Adjust | To fit; to adapt yourself effectively to a particular set of circumstances |
| Anticipate | To foresee; to expect ahead of time |
| Contingency plan | The specific guidelines that are used when responding to undesirable circumstances; an alternative course of action |
| Resist | To oppose or dispute |
| Risk taking | Understanding and accepting the responsibility of not knowing the outcome of your actions |
Created by:
BusMgmt
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