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Mod 110 unit 2
Terminology
Question | Answer |
---|---|
Holistic | Viewing the overall situation such as the human body as a whole organism. |
Hierarchy | The five levels of needs esablished by Abraham Maslow. |
Auditory Learning Style | Learners who retains information better by hearing. |
Visual Learning Style | Learners who retain information better by seeing. |
Kinesthetic Learning Style | Learners who retain information better by doing or hands on activity. |
Source | A person or thing that can provide information. |
Message | An official or formal communication. |
Channel | A medium for communication or the passage of information. |
Reciever | Someone who recieves a message or information. |
Active Listening | Paying attention to a speaker completely, concentrating on the verbal message,observing nonverbal cues & offering a response. |
Passive Listening | Simple listening to someone w/o having to reply such as when listening as a member of an audience. |
Verbal Communication | A wide range of words and sounds ortone of voice that a person uses to convey vastly different meanings. |
Non-Verbal Communication | Information conveyed through the language of gesture and actons including body language instead of using words. |
Feedback | Any response to a communication |
Assertive Behavior | Making a point in a positive manner by standing firm. |
Defensive Behavior | Areaction to a percieved threat that is usually unconscious. |
Culture | Values, beliefs, attitudes & customs shared by a group of people & passed on through generations. |
Stereotyping | Results when negative generalities concerning specific characteristics of a group are applied unfairly to an entire population. |
Bias | An unfair reference or dislike of something. |
Rapport | A close and harmonious relationship. |
Risk Managment | Planning and implementing strategies for reducing the physician's risk of lawsuit in the medical setting. |
Compliance | The state of meeting rules or standards. |
Gender Bias | Indicating either male/female role by the language or image used. |
Noun | Person, place or thing. |
Pronoun | Takes place of noun. |
Adjective | A word/phrase added to a noun to modify or describe it. |
Adverb | A word that modifies an adjective, verb or another adverb. |
Verb | A word used to describe an action. |
Preposition | A word following or proceeding a noun or pronoun. |
Conjuction | The act of joining or the condiion of being joined. |
Interjection | An abrupt remark, made as an aside or interruption. |
Proofreading | The reading oftext to detect and correct production errors. |
Clarity | The state of being understandable. |
Enunciation | The clear articulation and pronouncement of words. |
Pitch | The loudness of your voice. |
Inflection | The pitch in your voice & the way words & phrase are uttered. |
Voice Message System | A system for a message to be left (Voicemail). |
Caller ID | A telephone function that allows the telephone owner to know who is calling each time the phone rings. |
Triage | The process of sorting or grouping patients according to the seriousness of their condition. |
Telephone Triage | The telephone screening process for determining te order in which to take patient's calls according to the seriousness of their condition. |
Conference Call | Three or more parties in different locations speaking with each other on the phone at the same time. |
Answering Service | A telephone response service that can be in effect to recieve staff at designated times. |