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Population-Based

Triple Aim: Quality of Care

QuestionAnswer
Technical sense Provider
Personal outcome Patient
Cost-effectiveness Care Manager
Appropriate use of health care resources Public health provider
Which level of government provides services for public health and safety? State
Which of the statements are true regarding poverty and quality of care? -Poverty can create social distance between patients and providers. - Low-income patients may perceive they are mistreated by providers.
Which action by leaders in health care is directly related to increased patient satisfaction? Monitoring health care quality regularly
Accredits hospitals, home care agencies, long-term facilities Joint Commission
Accredits managed-care organizations National Committee for Quality Assurance
Collects health care plan data to measure performance and satisfaction Health Plan Effectiveness Data and Information Set
Collects data, reports on consumer experience with aspects of health plans Assessment of Health care Providers
The atmosphere of the work environment Organizational climate
Leadership and infrastructure of an organization Organizational structure
Supervision, work design, and group behavior of an organization Organizational processes
Norms, values, beliefs, and assumptions shared by members of organization Organizational culture
Created by: Lightnning54
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