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Chapter 8
Study for in-class quiz
Term | Definition |
---|---|
Roles | A set of expectations associated with a job or position on a team |
Role ambiguity | Occurs when a person is uncertain about their role on a team |
Role overload | Occurs when too much is expected and the individual feels overwhelmed |
Role underload | Occurs when too little is expected and the individual feels underused |
Role conflict | Occurs when a person is unable to meet expectations of others |
Lack of response | One idea after another is suggested without any discussion |
Authority rule | The chairperson, manager, or leader makes a decision for the team |
Minority rule | 2 or 3 people are able to dominate, or railroad, the group into making a decision with which they agree |
Majority rule | The majority viewpoint is what makes the decision |
Consensus | When discussion leads to one alternative being favored by most team members and other members agree to support it |
Unanimity | All team members wholeheartedly agree on the course of action to be taken |