Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

ORGS - Chapter 1

INTL 2300 - Chapter 1: What Is Organizational Behaviour?

TermDefinition
Organizational Behaviour A field of study that investigates the impact of individuals, groups and structure on behaviour within organizations; its purpose is to apply such knowledge toward improving an organization’s effectiveness.
Organization A consciously coordinated social unit, composed of a group of people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
Contingency Approach An approach taken by OB that considers behaviour within the context in which it occurs. - People are complex and complicated, so theories developed to explain their actions must also consider the context or situation
Systematic Study Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence
Evidence-Based Management (EBM) The basing or managerial decisions on the best available scientific evidence. Complements systematic study.
Intuition An instinctive feeling not necessarily supported by research. Synonym for “gut feeling”. The things you have to believe in an unsystematic way are not necessarily incorrect.
The Building Blocks of OB 1. Psychology 2. Social psychology 3. Sociology 4. Anthropology
OB approaches in good times In good times focus is on rewards, satisfaction and retention of employees
OB approaches in bad times When times are bad issues such as stress, decision making and coping are important
Workforce Diversity The mix of people in organizations in terms of gender, race, ethnicity, ability, sexual orientation, age and demographic characteristics such as education and socio-economic status
Positive Organizational Scholarship An area of OB research that concerns how organizations develop human strengths, foster vitality and resilience, and unlock potential Focus is placed on how to exploit employee strengths rather than dwelling on their limitations
Ethical Dilemmas and Ethical Choices These are situations in which individuals are required to define right and wrong conduct - Pressured to cut corners, break rules, engage in other questionable practices
Ethics The study of moral values or principles that guide our behaviour and inform us whether actions are right or wrong. Help us “do the right thing”
Model Is an abstraction of reality. A simplified representation of some real-world phenomenon simplified representation of a real-wor phenomenon.
Inputs These are variables such as personality, group structure, and organizational culture that lead to processes - Often determined in advance of the employment relationship
Processes These are actions that individuals, groups and organizations engage in as a result of inputs and that lead to certain outcomes.
Processes at Individual level Processes such as emotions and moods, motivation, perception, decision-making
Processes at group level Processes such as communication, leadership, power and politics, conflict and negotiation
Outcomes These are key factors that are affected by some other variables
Outcomes at Individual level Outcomes like attitudes and stress, task performance, organizational citizenship behaviour and withdrawal behaviour
Outcomes at Group level Outcomes like group cohesion and functioning
Outcomes at Organizational level Outcomes like overall productivity, profitability and survival
Challenges and Opportunities in the Canadian Workplace - Economic pressures - Employment options - Globalization - Workforce Diversity - Customer Service - People Skills - Networked Organization - Social Media - Enhancing Employee Well-Being - Positive Work Environment - Ethical Behaviour
Created by: user-1738552
Popular Anthropology sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards