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Chapter 13

Marketing Channels and Supply Chain Management

TermDefinition
distribution the decisions and activities that make products available to customers when are where they want to purchase them
supply chain all the organizations and activities involved with the flow and transformation of products from raw materials through to the end customer
procurement processes to obtain resources to create value through sourcing, purchasing, and recycling inclinding materials and information
logistics management planning, implementing, and controlling the efficient and effective flow and storage of products and information from the point of origin to consumption in order to meet customers' needs and wants
operations management the total set of managerial activities used by an organization to transform resource inputs into goods, services, or both
supply chain management (SCM) the coordination of all the activities involved with the flow and transformation of supplies, products, and information throughout the supply chain to the ultimate consumer
blockchain an incorruptible digital recordkeeping system
marketing channel a group of individuals and organizations that direct the flow of products from producers to customers within the supply chain
marketing intermediaries middlemen that link producers to other intermediaries or ultimate consumers through contractual arrangements or through the purchase and resale of products
industrial distributor an independent business organization that takes title to industrial products and carries inventories
strategic channel alliance an agreement whereby the products of one organization are distributed through the marketing channels of another
multichannel distribution the use of a variety of marketing channels to ensure maximum distribution
digital distribution delivering content through the internet to a computer or other device
intensive distribution using all available outlets to distribute a product
selective distribution using only some available outlets in an area to distribute a product
exclusive distribution using a single outlet in a fairly large geographic area to distribute a product
channel captain the dominant leader of a marketing channel or a supply channel
channel power the ability of one channel member to influence another member's goal achievement
vertical channel integration combining two or more stages of the marketing channel under one management
vertical marketing system (VMS) a marketing channel managed by a single channel member to achieve efficient, low-cost distribution aimed at satisfying target market customers
horizontal channel integration combining organizations at the same level of operation under one management
third-party logistics (3PL) firms firms that have special expertise in core physical distribution activities such as warehousing, transportation, inventory management, and information technology and can often perform these activities more efficiently
cycle time the time needed to complete a process
order processing the receipt and transmission of sales order information
electronic data interchange (EDI) a computerized means of integrating order processing with production, inventory, accounting, and transportation
inventory management developing and maintaining adequate assortments of products to meet customers' needs
just-in-time (JIT) an inventory management approach in which supplies arrive just when needed for production or resale
materials handling physical handling of tangible goods, supplies, and resources
radio frequency identification (RFID) a system of tags and readers that use radio waves to identify and track materials tagged with special microchips
warehousing the design and operation of facilities for storing and moving goods
private warehouses company-operated facilities for storing and shipping their own products
public warehouses storage space and related logistics facilities that can be leased by companies
distribution centers large, centralized warehouses that focus on moving, rather than storing, goods
transportation the movement of products from where they are made to intermediaries and end users
intermodal transportation two or more transportation modes used in combination
freight forwarders organizations that consolidate shipments from several firms into efficient lot sizes
megacarriers freight transportation firms that provide several modes of shipment
tying agreement an agreement in which a supplier furnishes a product to a channel member with the stipulation that the channel member must purchase other products as well
exclusive dealing a situation in which a manufacturer forbids an intermediary from carrying products of competing manufacturers
Created by: hallie999
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