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Pro com final

TermDefinition
accommodate maintaining harmony with others by giving in to their wishes
acquiring the physical process receiver senders use to take in the sender's message
active listening participate fully in the communication process
agitator someone who injects negative energy
ambiguous open to interpretation
appreciative listening listening to enjoy a speaker's message
artifacts articles of adornment used to decorate self
avoidance keeping away from
body language the way people nonverbally express their feelings
brainstorming the process of quickly listing all ideas to come to mind
closed question a question that requires a very specific answer
coercion trying to force others to go along with your wishes
collaboration working together to achieve a result
communication the process of creating and exchanging
compromise settling differences by having each party give up something
conflict a struggle between two or more parties
deliberative listening listening to understand, analyze, and evaluate messages
discriminate to treat differently based on reasons other than individual ment
employment interview a process for judging whether a job candidate is qualified
enunciation clearly and distinctly uttering the vowel sounds of a word
facilitator a group member who adds positive task energy to the group
feedback one person's observable respond to another's message
grammar the basic understandings and rules that regulate the use of a language
hypothetical question a question that asks how a respondent might react in a given situation
inflection the rising and falling of pitch that adds variety to speaking
initiator a group member who works to get the group started toward achieving the group goal
interpreting the process in which the receiver personalizes the sender's message to determine the meaning
interview a formal two party communication
laissez-faire leader a leader who gives up his or her power to the members of the group
listening a physical and psychological process
mass communication electronic or print transmission of messages to the general public
mass media outlets of communiction
negotiation bargaining with others to gain what you want
noise anything that interferes with a message
nonverbal communication a system of symbolic behaviors that includes all forms of communication except words
norm a stated or implied expectation
open-ended question a question that is broad in scope
paraphrase repeating a message in your own words
perception the process of assigning meaning to data about oneself
power the ability to get others to behave in a particular way
primary source someone, including oneself, who has firsthand knowledge
projecting sending the sound of your voice to all areas of a room without shouting
pronunciation the correct way to say a word
range the span from the highest to the lowest pitch possible for a speaker to reach
resistance the force generated within a person that keeps him or her from accepting another's use of power
responding reacting internally
role a part played in a specific setting or situation
sample the set of people one selects to respond to a survey
secondary source an information source such as a book
self concept the view one has of oneself
sequential order arrangement according to the steps of a process
slang a type of informal language that is typically used for only a brief period of time by a limited group of people
specific instance an account of an actual event
statistic an item of information that is presented as a number
technical language language associated with a particular professional, activity, or field of study
tone a specific vocal quality
understanding a complex mental process
visualization the process of mentally picturing yourself doing something successfully
vocabulary all the word symbols that make up a particular code or language
Created by: HeidyLucinda
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