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CDFM Module 2.3
| Question | Answer |
|---|---|
| What is a radical redesign of key business processes that involves examination of the fundamental process itself? | Business Process Reengineering (BPR) |
| To be successful, a BPR team should include individuals possessing what competencies & experiences? | 1. Members who don't know the process 2. Some members know process inside-out 3. Customers 4. Some representing impacted organization 5. Technology gurus 6. Best & Brightest 7. Members outside the organization |
| What is the suggested maximum number of participants on a reengineering team? | 10 |
| What is the process of measuring & comparing one's performance against "best-in-class" organizations and then adapting the best practices of those organizations to improve one's own performance? | Benchmarking |
| What law or regulation has as its goal the improvement of Federal program effectiveness & public accountability by promoting a focus on results, service quality, and customer satisfaction? | Government Performance & Results Act (GPRA) |
| In Federal agencies, how often must strategic plans required under the GPRA Modernization Act of 2010 be updated? | No less than every 4 years (second term of a presidential term) |
| Fed agencies are required to submit to OMB & Congress several financial-related reports on annual basis. If the agency submits separate financial reports, what reports has DoD chosen to submit to satisfy the requirement? | Agency Financial Report (AFR), Annual Performance Report (APR), and Summary of Performance & financial Information. |
| What is the term for anything produced by an org that can be tabulated, calculated, or recorded and can be expressed in a quantitative or qualitative measure? | Output Measures |
| What is the term for an assessment of the manner and extent to which a program activity has achieved its indeed objectives? | Performance Goals |
| What is the name of the process in which the intent is to shift functions and responsibilities, in whole or in part, from the Gov to the private sector? | Privatization |
| What is the name of the process in which a gov entity remains fully responsible for the provisions of affected services & maintains control over management decisions, while other entity operates the function or performed the service? | Outsourcing |
| DoD organization may retain funds that it receives from sources other than its normal appropriations or from reimbursable activities rather than sending funds to US Tres as Misc Receipts. What must exist in order for the org to retain the funds? | Must have legal authority to retain the funds. |
| What is Business Process Reengineering (BPR)? | The fundamental rethinking & radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost quality, service, and speed. |
| What is the goal of Business Process Reengineering (BPR)? | To improve operating effectiveness by redesigning the fundamental processes of the organization |
| T o F: Business Process Reengineering (BPR) involve the incremental change of key business processes. | False: Business Process Reengineering involves radical redesign of key business processes rather than incremental actions. |
| What is Process Reengineering? | Focuses on the process of producing the output rather than on the restructuring of organizations |
| T o F: Process Reengineering focuses on the restructuring of organizations | False: Focuses on the process of producing the output rather than on the restructuring of organizations |
| How many steps are involved with Business Process Reengineering (BPR) | 6 |
| What are the 6 steps of Business Processes Reengineering (BPR) | 1. Create a Framework 2. Identify Customers & Determine Needs 3. Map the Existing Process 4. Measure Process Performance 5. Redesign the Existing Process 6. Implement the Redesign |
| T o F: Business Process Reengineering (BPR) is also called Business Process Innovation (BPI) | True |
| How many factors important factors are there when compiling a reengineering team? | 7 |
| What are the 7 important factors for Reengineering Team Composition | 1. Members who don't know the process 2. Some members know process inside-out 3. Customers 4. Some representing impacted organization 5. Technology gurus 6. Best & Brightest 7. Members outside the organization |
| What is Six Sigma | Quality control method to reduce inefficiencies or defects, developed by Motorola Company in 1980s |
| What are the 5 steps in the Six Sigma process | 1. Define 2. Measure 3. Analyze 4. Improve 5. Control |
| What is DMAIC? | Define, Measure, Analyze, Improve, & Control. Six Sigma Process |
| What is Benchmarking? | 1. Measures performance against "The best-in-class" organization 2. Adapting best practices 3. Achieving new performance levels |
| How many steps are there to benchmarking | 10 |
| What are the 10 benchmarking steps? | 1. What to benchmark 2. Rrg to benchmark 3. Gather data 4. Analyze performance gaps 5. Future trends 6. Reveal results & sell process 7. Achieve consensus revised goal 8. Establish action plan 9. Implement plans/ monitor results 10. Recalibrate benchmark |
| What are the purposes of the Government Performance & Results Act (GPRA) | 1. Improve confidence in Gov capability 2. Initiate program performance reform 3.Improve fed program effectiveness & accountability 4. Help Fed managers improve service 5. Improve congress decision-making 6. Improve internal management of Gov |
| GPRA Modernization Act Requirements | 1. Strategic plans cover no less than 4 years 2. Submit to OMB in feb of President second term 3. Annual performance plans specific how funding will be used 4. Annual performance reports to President & Congress |
| What is GPRA Modernization Act 0f 2010 Agency Strategic Plan | 1. Short but comprehensive mission statement 2. Outcome-oriented long-term goals & objectives 3. Performance goals & how they will be met 4. Federal priority goals if assigned to agency. |
| What is the GPRA Modernization Act of 2010 Agency Annual Performance Plan (APP) | 1. Executive agencies submit to OMB & Congress an Annual Performance Plan for budget year & next year 2. Plan accompanies budget submission, addresses all program activities & supports agency budget request |
| At a minimum, what are the 3 things set forth by the Agency Annual Performance Plan (APP)? | 1. Establishes achievable performance goals 2. Expresses goals in objective, quantifiable, and measurable form 3. Establishes performance indicators to measure relevant outputs, service levels, & outcomes |
| What is the Annual Performance Report (APR)? | Provides information on the agency's progress achieving the goals & objectives described in the agency's Strategic Plan & Annual Performance Plan, to include progress on agency priority goals |
| When is the annual performance update required to be posted to the agency's website? | No less than 150 days after the end of the fiscal year. |
| T o F: Audited Financial Statements for the 24 CFO executive agencies, to include DoD, are required by the Government Management Reform Act of 1994 | True |
| What is required by the Government Management Reform Act of 1994? | Audited Financial Statements |
| What I required in the CFO Act of 1990? | Performance & Accountability Report (PAR) or Agency Financial Report (AFR) |
| What is the Performance & Accountability Report (PAR)? | It is the combination of the Annual Performance Report (APR), annual audited financial statements, and other similar finanial-related reports such as internal control accountability reports. |
| When is the Performance & Accountability Report Submitted? | No later than 45 calendar days after the end of the fiscal year. |
| When is the AFR due to OMB? | 15 November each year |
| What is the best situation when linking program performance to goals & results? | Results (actual outcomes) can be traced back to the requested budgets (inputs). |
| What is the term for "Accomplishment of deeds that convert resources into products or services delivered to customers" | Performance |
| What is the term for "Assessment of the qualitative results of a program activity when compared to its intended purpose" | Outcome Measures |
| What is the term for "Anything produced by an organization that can be tabulated, calculated, or recorded & can be expressed in a quantitative or qualitative measure" | Output Measures |
| What is the term for "A target level of performance expressed as a tangible, measurable objective, against which actual achievement can be compared, including a goal expressed as a quantitative standard, value, or rate" | Performance Goals |
| What is the term for "Particular value of characteristic used to measure short-term goals or outcomes" | Performance Indicator |
| What is the term for "Specific activity or project as listed in the program and financing schedules of the annual budget of the United States Government" | Program Activity |
| What is the term for "Assessment, through objective measurement and systematic analysis, of the manner and extent to which Federal programs achieve intended objectives" | Program Evaluation |
| What is the term for "All processes & resources used to accomplish short-term goals & outcomes. Usually can be evaluated in monetary terms" | Input |
| What are the 5 sources of miscellaneous funds | 1. Agriculture & grazing leases 2. Recycling 3. Sale & out-lease 4. Fish & wildlife conservation program 5. Energy savings at Military Installations |
| What miscellaneous fund is permitted in Title 10, USC 2667(e)(4) | Agriculture & grazing leases |
| What miscellaneous fund is permitted in Title 10, USC2577 | Recycling |
| What miscellaneous fund is permitted in Title 10, USC 572(b) | Retention of proceeds of sale of excess non-base realignment and closure (non-BRAC) real property |
| What miscellaneous fund is permitted in Title 10, USC 2667 | Allows leasing out of non-excess real & personal property |
| What miscellaneous fund is permitted by Title 10, USC 2668 | Granting Easements |
| What miscellaneous fund is permitted by Title 10, USC 2671 | Wildlife trapping/fishing etc. |
| What miscellaneous fund is permitted by Title 10, USC 2911 | Energy Savings @ military installations |
| T o F: The amount of energy-cost savings realized by the Department, including financial benefits resulting from shared-energy savings contracts, shall be available for obligation until expended to the extent & for the purpose provided in 10 USC 2912 | True |
| What DFAS-IN-Regulation relates to policy for miscellaneous funding sources | DFAS-IN-Regulation 37-1, Finance & Accounting Policy Implementation |
| What are the Performing Defense Business Practices? | Working Capital Funds, Electronic Commerce, and Public-Private Competition |
| What is the Military Housing Privatization Initiative (MHPI) | Tool to help military improve the quality of life for its service members by improving the condition of their housing. Used private sector financing and expertise to provide housing faster. |
| What two problems did the Military Housing Privatization Initiative address | 1. Poor Condition of DoD-owned housing 2. Shortage of quality, affordable private housing. |
Created by:
PrestonSpratt
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