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Mang.. motivation
chapter6
Term | Definition |
---|---|
What is Motivation? | The manager energising employees and providing them with incentives so that they will co-operate and work harder for the business, while finding their work fulfilling |
Describe McGregor's Theory X and Y | A theory of motivation that believes that managers can be grouped according to their attitude to staff |
Describe Maslow's Hierarchy of Needs | A theory that says that all human needs can be arranged in a hierarchy (or pyramid) in order of their importanc |
What is Delegating? | Giving authority and responsibility for carrying out work to subordinates |
Name two Management Skills | Leadership and Motivation |
What type of leader does Theory X follow? | Authocratic |
What type of leader does Theory Y follow? | Democratic |
Theory X manager believes | that his employees dont like to work at all, that they are lazy, that they have no ambition and that they prefer to be told what to do. |
Theory Y manager believes | that his employees enjoy working that they have ambition and want to get on in the business and that they want more responsible and more challenging jobs. |
Physiological Needs | The need for food and shelter. Motivated by a wage or salary |
Esteem Needs | The need to be resoected and appreciated. Motivated by a title or office |
Self Actualisation Needs | Wgen one has reached thier full poitential. Motivated by employee empowerment |
Safety Needs | The need to feel safe and secure. Motivated by a contract of employeement |