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AF Course 14 Book 2
Change Management
Term | Definition |
---|---|
Three Elements of Adaptability AKA: Flexibility (Change Management) | Cognitive Emotional Dispositional |
Cognitive Flexibility (Change Management) | Able to keep multiple scenario in mind so you can adjust to changing, unexpected , or ambiguous situations. |
Emotional (Change Management) | Ability to change how you deal with your own and other' emotions. |
Dispositional (Change Management) | Flexibility operate from a place of optimism grounded in realism and openness. |
Kubler-Ross 5 Stage Model (Change Management) | Denial: I can't believe this is happening! Anger: This isn't what I signed up for! Bargaining: Time is not right! Can I recommend this.... Depression: Why should I work hard now...things are just going to change anyway. Acceptance: Sup[port change |
Kubler-Ross (Change Management) | Psychiatrist specialized in the study of how people handle DEATH, GRIEF and LOSS. Developed the 5 Stage model. |
Claes Janssen (Change Management) | Phycologist who developed a model (Model of Change) based on perceptions, feelings, or aspirations triggered by external change. |
Janssen's Model of Change (Change Management) | Contentment: Calm and contentment with how things are. Denial: Deny the change coming. Anger or fear of change. Confusion: Starting to accept the change is going to happen. Renewal: Sense of energy and commit may be displayed toward the change. |
Pressure of Change (Change Management) | Internal Environment: Your organization pressure External environment: External technology pressure Globalization: Global competition pressure Peace: pressure to reduce forces because stability (peaceful) Demographics: Diversity can cause friction. |
Everett Rogers (Change Management) | Sociologist who developed the "Diffusion of Innovation". |
Diffusion of Innovation (Change Management) | Innovators: See potential and opportunity in almost any situation Early Adopters: Small portion of social & opinion leaders Early Majority: Represent mainstream thinking. Late Majority: The other large part of the population. Laggards: Traditional |
Kirt Lewin (Change Management) | Developed Phases of Change |
Phases of Change (Change Management) | Unfreezing Changing Freezing |
(Change Management) | |