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POBF Lesson `
Vocabulary
Term | Definition |
---|---|
Abbreviation | A shortened form of a word or phrase |
Active | Engaging or ready to engage in physically energetic pursuits |
Aggressive Communication Style | A style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others |
Analyzers | A person or device that analyses given data |
Analyzers Non-Verbal Behaviors | Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions |
Assertive Communication Style | The ability to express positive and negative ideas and feelings in an open, honest and direct way |
Brainstorming | Group discussion to produce ideas or solve problems |
Collaborators | A person who works jointly on an activity or project; and associate |
Collaborators Non-Verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone. |
Constructive Criticism | Process of offering valid and well-reasoned opinions about the work of others. usually involving both positive and negative comments |
Controllers | A person or thing that directs or regulates something |
Controllers Non-Verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion |
Criticism | The expression of disapproval of someone or something based on perceived faults or mistakes |
Customer | A person or organization that buys goods or services from a store or business |
Customer Relations AKA Customer Service | The relationship(s) that a business has with its customers and the way in which it treats them |
Defensive | Used or intended to defend or protect |
Detached | To separate or be disconnected |
Enunciate | To say or pronounce clearly |
Etiquette | The customary code or polite behavior in society or among members of a particular profession or group |
Formation Evaluation | Is used to determine the ability of a borehole to produce petroleum |
Impact Evaluation | Is an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended |
Involved | Difficult to comprehend; complicated. |
Need (Target Audience) | Require (something) because it is essential or very important |
Non-Verbal | Not involving or using words or speech |
Objective | (Of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
Passive | Accepting or allowing what happens or what others do, without active response or resistance |
Specificity (Target Audience) | The quality of belonging or relating uniquely to a particular subject |
Strategy (Target Audience) | A plan of action or policy designed to achieve a major or overall aim |
Verbal | Relating to or in the form of words |
Sympathize | Agree with a sentiment or opinion. |
Socializes Non-Verbal Behaviors | Outspoken , Quick to make a decision |
Research (Target Audience) | Defined as a careful consideration of study regarding a particular concern or a problem using scientific methods |
Reflection | Serious thought or consideration. |
Professional | Relating to or connected with a profession. |
Process Evaluation | Focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
Passive Aggressive Communication Style | A style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way |
Passive Communication Style | A style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |