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POBF Lesson 1

Vocabulary

TermDefinition
Abbreviation A abbreviation is a shortened form of a written word or phrase. Abbreviations may be used to save space and time.
Active Active is when someone does a lot of different activities and has a lot of energy and interest
Aggressive communication style Aggressive communication style is a style in which individuals express their feelings and opinions and advocate for their need in a way that violates the rights of others.
Analyzers detail-oriented, logical thinkers who analyze others and situations.
Analyzers' non verbal behaviors
Assertive communication style Assertive communication style is
Brainstorming Brainstorming is a group solving technique that involves the spontaneous contribution of ideas from all members of the group.
collaborators Collaborators is when you work with someone in order to produce something
collaborators' non verbal behaviors
constructive criticism Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others
controllers take charge and want control of themselves, others and situations.
controllers' non verbal behaviors
Criticism Criticism is the act of expressing disapproval and of nothing the problems or faults of a person or thing.
customer A customer is a individual or business that makes purchases for another
customer relations AKA customer relations
Detached Detached is when you're not feeling involved with someone or something in a close or emotional way.
Enunciate Enunciate is to say or pronounce clearly.
Formative evaluation Formative evaluation is a method for judging the worth of a program while the program activities are forming
Impact evaluation Impact evaluation provides information about the impacts produced by an intervention
needs You can know about your audience. But they need to hear, you may be barking up the wrong tree with your messages.
Non verbal Non verbal is not involving or using words or speech.
Objective Objective is relating or existing as a object of thought without consideration of independent existence
Passive Passive is accepting or allowing what happens or what others do, without response or resistance
Specificity Specificity is the quality or condition of being specific: such as a: the condition of being peculiar indi
Strategy addressing your target audience based on your research.
verbal verbal is relating to, or formed from a verb
Sympathize Sympathize is to be in sympathy or agreement of feeling, and understanding that persons problem
socialisers outgoing, thrive on change and enjoy meeting people
Professional A professional is a member of a profession or any person who earns their living from a specified professional activity
Process evaluation Process evaluation determines whether program activities have been implemented as intended.
Passive aggressive communication style
Passive communication style individuals have developed a pattern of avoiding expressing their opinions or feelings
Target audience Target audience is the demographic of people most likely to be interested in your product or service.
Created by: Dlew2840
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