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POBF Lesson 1
vocabulary
Term | Definition |
---|---|
verbal | communication in the form of words |
sympathize | to feel or express sympathy or compassion |
socializers' non-verbal behaviors | outspoken, quick to make decision, assertive, fast talker, express how they're feeling through gestures, facial expressions |
research (target audience) | one way to ensure that you know your target audience in business communications is to thoroughly research your |
reflection | serious though or consideration |
formative evaluation | evaluate prior to and during implementation of an idea |
impact evaluation | what are some other things |
constructive criticism | offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative coments |
collaborators non-verbal behaviors | appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an |
constructive criticism | offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in |
controllers | take charge people |
controllers' non-verbal behaviors | direct, prefer to be in control, sense of urgency, louder volume and |