Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
POBF Lesson 1.01
Vocabulary 1.01
| Term | Definition |
|---|---|
| Abbreviation | A Shortened form of a word or phrase |
| Active | The active listener that gives full attention to listening when others are talking, and focuses on what's being said |
| Aggressive Communication Style | Being direct in expressing |
| Analyzers | A person or device that analyses given data. It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data. |
| Analyzers' Non-verbal Behaviors | A person who uses data to make decisions and help communicate however do not like speaking or communication with words |
| Assertive Communication Style | an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Collaborators' Non-verbal Behaviors | someone who enjoys working with people without using words or speaking |
| Constructive Criticism | The process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one. |
| Controllers | A person in charge of an organization's finances. |
| Controllers' Non-verbal Behaviors | A person who likes to be incharge of a situation but does not use words or speaking |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Customer Relations (Customer Service) | the relationships that a business has with its customers and the way in which it treats them. ... Customer relations is the department within a company that deals with complaints from customers |
| Defensive | very anxious to challenge or avoid criticism. |
| Detached | separate or disconnected |
| Enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | a method for judging the worth of a program while the program activities are forming |
| Impact Evaluation | an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended. |
| Involved | To establish an association, typically work related, with something or some organization. |
| Need (Target Audience) | the customers most likely to purchase your products. |
| Non-verbal | not involving or using words or speech. |
| Objective | not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Aggressive Communication Style | are most likely to communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts. |
| Passive Communication Style | a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy |
| Professional | to the various forms of speaking, listening, writing, and responding carried out both in and beyond the workplace, |
| Reflection | the process of paraphrasing and restating both the feelings and words of the speaker. |
| Research (Target Audience) | the specific group of people you want to reach with your marketing message. |
| Socilizers | prefers to interact with others rather than work alone. Socializers have a fast paced, aggressive communication style and generally work well with others. |
| Socializers' Non-verbal Behaviors | People who enjoy working with others however do not like speaking or communicating with words |
| Specificity (Target Audience) | a specific group of consumers that will be the most receptive to your products, services, and promotions. The specificity of the group is based on factors like age, location, income, and more |
| Strategy (Target Audience) | a choice of the people or company in a product market that a company will target with its positioning strategy. |
| Sympathize | feel or express sympathy. |
| Target Audience | a particular group at which a film, book, advertising campaign, etc., is aimed. |
| Verbal | the use of sounds and words to express yourself, |
Created by:
leworthington
Popular Business sets