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POBF Lesson 1.01

Vocab 1.01

TermDefinition
Abbreviation a shortened form of a written word or phrase used in place of the whole word or phrase
Active characterized by action rather than by contemplation or speculation
Aggressive Communication Style a method of expressing needs and desires that does not take in to account the welfare of others
Analyzers someone who studies or determine the nature and relationship of the parts of (something) by analysis
Analyzers' Non-Verbal Behaviors Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions
Assertive Communication Style open communication link between the communicators
Brainstorming the mulling over of ideas by one or more individuals in an attempt to devise or find a solution to a problem
Collaborators someone who works with another person or group
Collaborators' Non-Verbal Behaviors Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone.
Constructive Criticism Criticism performed with a compassionate attitude towards the person qualified for criticism.
Controllers People that take charge and are hard to convince
Controllers' Non-Verbal Behaviors Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion
Criticism the act of criticizing usually unfavorably
Customer one that purchases a commodity or service
Defensive serving to defend or protect
Detached standing by itself
Enunciate to make a definite or systematic statement of
Etiquette the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life
Formative Evaluation Ensures that an activity program is appropriate
Involved having a part in something : included in something
Need (Target Audience) Know what they need to hear
Objective relating to or existing as an object of thought without consideration of independent existence —used chiefly in medieval philosophy
Passive receptive to outside impressions or influences
Passive Aggressive Communication Style Avoid confrontation while manipulating others in order to achieve their personal goals. Appear to be honest but come through the back door by undermining individuals through gossip, pouting, playing the victim and other manipulating behaviors that create
Passive Communication Style typically inhibited, indirect and self denying because they feel that is the safe route; if they win it is by chance and usually d/t sharing the opinion of the more aggressive person
Process Evaluation to identify the key components of an intervention that are effective, to identify for whom the intervention is effective, and to identify under what conditions the intervention is effective
Professional characterized by or conforming to the technical or ethical standards of a profession
Reflection a thought, idea, or opinion formed or a remark made as a result of meditation
Research (Target Audience) Know your target audience
Customer Relations (Customer Service) the relationships that a business has with its customers and the way in which it treats them
Non-Verbal Facial expressions, body language, and posture
Socializers Outgoing people who thrive on change
Socializers' Non-Verbal Behaviors Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone.
Specificity (Target Audience) Allows you to talk to more than one group
Strategy (Target Audience) Helps connect to your target audience
Sympathize to share in suffering or grief
Target Audience A particular group at which a film, book, advertising campaign, etc., is aimed.
Verbal Sounds, languages, and a tone of voice
Created by: SollowayI
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